Customer Care Executive

2 weeks ago


Rithala Delhi Delhi, India Shaapa Commerce Private Limites Full time

Female candidates will be given preference.

About Us: We are a growing e-commerce company with multiple online stores selling phone cases, jewellery, phone accessories, and more. Our business thrives on customer satisfaction, and we are looking for Call Center Executives to join our team and handle customer interactions effectively.

Job Responsibilities: As a Call Center Executive, you will handle three types of call processes:

Order Confirmation Calls – Contact customers who have placed orders to confirm details and ensure a smooth fulfillment process.

Abandoned Cart Recovery Calls – Reach out to customers who left items in their cart and persuade them to complete their purchase.

NDR (Non-Delivery Report) Calls – Assist customers whose orders were not delivered, understand their concerns, and take necessary actions to ensure successful delivery.

Preffered Female Candidates

Key Duties:

Call customers to confirm and verify order details.

Persuade potential customers to complete their pending orders.

Understand customer issues related to undelivered orders and coordinate resolutions.

Job Type: फ़ुल-टाइम

Pay: ₹10, ₹20,000.00 per month

Work Location: In person



  • Jasola, Delhi, Delhi, India Aries Care Consulting Full time

    must have Excellent Communication Skills - must have experience in the same field - min 1 year customer care exp **Salary**: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational shift **Education**: - Bachelor's (required) **Experience**: - total work: 1 year (required) - Customer support: 1 year...


  • Moti Nagar, Delhi, Delhi, India Luxury care Full time

    **Customer care I Cold calling I Data maintenance I CRM portal management** Pay: ₹12,000.00 - ₹16,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Moti Nagar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...


  • Delhi, India Kinal global care Private limited Full time

    Age : 18 to 30 2. Location : Delhi 3. Experience : Fresher 4. Deliver world-class service and go out of your way to find solutions and make our Traya users delighted in a fast-paced, structured customer care environment 7. Ensure complete ownership of customer queries and guarantee end-to-end satisfaction with our services 8. List down the necessary...


  • Delhi, Delhi, India EPYK Gifts Full time

    Job Opportunity: Customer Care Executive Join our vibrant gifting company! We're hiring a Customer Care Executive with 1-2 years of experience. **Responsibilities**: - Provide excellent customer service - Assist with product inquiries and orders - Resolve customer issues promptly **Requirements**: - 1-2 years of customer service experience - Strong...


  • Delhi, Delhi, India Liberty Hospitality Private Limited Full time

    **Position Summary**: The Customer Care Executive in the travel industry plays a critical role in providing exceptional customer service and support. They are responsible for addressing customer inquiries, resolving issues, and ensuring a positive travel experience. As the primary point of contact, the Customer Care Executive ensures customer satisfaction...


  • Delhi, Delhi, India DIGITAL SCOREWEBB PVT LTD Full time

    A customer service executive is a professional who handles customers on behalf of the business. When a customer is faced with any issue or has a query or complaint regarding the products and services of the company, the customer care executive is the first point of contact for them. In other words, the customer support executive is the voice and face of a...


  • Delhi, Delhi, India XIIMBA ECOSYSTEMS Full time

    A customer service executive is a professional who handles customers on behalf of the business. When a customer is faced with any issue or has a query or complaint regarding the products and services of the company, the customer care executive is the first point of contact for them. In other words, the customer support executive is the voice and face of a...


  • Delhi, Delhi, India Utsaah Psychological Services Pvt Ltd Full time

    Key Responsibilities: - **Handling Inquiries**:Answer customer questions about products, services, and policies, providing accurate information. - **Resolving Issues**: Address customer complaints, offer solutions, and follow up to ensure resolution. - **Providing Support**:Guide customers on how to use products or services effectively, and troubleshoot...


  • Delhi, India MistrNokriwala Full time

    We are seeking a highly motivated and customer-focused individual as a Customer Care Executive. As a Customer Care Executive, you will be responsible for providing exceptional customer service to Company's valued customers, handling inquiries, resolving complaints, and ensuring that our customers have a positive experience with...


  • Delhi, Delhi, India HR Hai Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionHR Hai is building a next-generation talent platform designed to make hiring faster, smarter, and more meaningful. With an AI-driven experience, our platform reduces friction on both sides, offering intelligent matching that looks beyond just resumes. It scales seamlessly from high-volume roles to specialized hiring and provides deeper...