It Support Engineer
2 weeks ago
Role & responsibilities
Perform Root Cause Analysis (RCA).
Incident reporting of technical issues.
Problem Management and documentation.
Coordinate/ Escalate unresolved issues with OEM/ Vendors/Technical team for in-depth analysis and problem resolution.
Technical training to Support Technician on implemented solutions/ new observations.
Management of technical Knowledge Database for quick resolution of known issues.
Support to Senior Management Staff on IT Support.
Technical support to the users via Remote Control or Phone or in-Person for known/ unknown software and hardware issues.
Coordination/ Escalation (within 1 hour) with Technical Lead, Support Technician, Service providers and hardware vendors for timely resolution of cases as per specified SLAs.
L2 level technical support and monitoring for other IT Infrastructure and Services like Network, Security, Data Center operations, Server administration and Endpoint Management.
Other jobs falling in the ambit of IT/ IT support/ Services as assigned by Management.
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						Network &Remote and desktop support Engineer
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Mumbai, Maharashtra, India IT Company Full time ₹ 8,00,000 - ₹ 12,00,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Network & Remote and Desktop Support Engineer located in Mumbai. The engineer will be responsible for daily support and maintenance of desktop computers and networks, providing technical support for hardware, software, and printer issues, and...
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						Desktop Support Engineer
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Mumbai, Maharashtra, India Zack It Solutions Full time ₹ 4,00,000 - ₹ 6,00,000 per yearWe are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations. and this is for tcl
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						Desktop Support Engineer
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						Desktop Support Engineer
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Mumbai, Maharashtra, India Bharat IT Services Limited Full time ₹ 1,44,000 - ₹ 3,00,000 per yearCompany DescriptionBharat IT Services Ltd. is a leading CMMI-Level-3 certified IT service and sales company with over 28 years of experience and a presence in more than 140 locations across India. We offer a comprehensive range of IT solutions, including computer maintenance, facility management, software development, cloud computing, GIS solutions, hosting...
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						Senior Network Support Engineer
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						Remote Support Engineer
4 days ago
Navi Mumbai, Maharashtra, India CMS It Services Full time ₹ 40,00,000 - ₹ 60,00,000 per yearRemote (Desktop) Support EngineerProvide call resolution remotely & next level Technical to RIM L1 & SD team.Monitor the ticketing tool for open and pending tickets, Track cases until resolution.End User support & Assistance (Answering queries related to application features and usage).Escalate the application / logic related problems to respective...
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						AV Support Engineer
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Mumbai, Maharashtra, India Akshaya Business IT solutions Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per yearPosition name : AV Support EngineerExperience : 6months,1+YrsWork Mode :Mumbai, Work from Office(Worli & Gateway)Company: Akshaya IT SolutionsNotice Period : Immediate to 15 DaysKey responsibilities:Description:Audio Visual Engineer (AV Engineer) designs, installs, configures, maintains, and troubleshoots audio-visual systems in various environments, such as...
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						Automation Application Support
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Mumbai, Maharashtra, India Brennan IT Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAutomation Application Support Engineer Brennan. Where true performance thrives.At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It's a claim backed by...
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						Infrastructure Support Engineer
3 days ago
Mumbai, Maharashtra, India Sequretek It Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRoles and ResponsibilitiesProvide technical support for infrastructure, server, and network issues to ensure optimal system performance.Troubleshoot hardware and software problems using various tools and techniques.Collaborate with cross-functional teams to resolve complex technical issues.Develop and maintain documentation of troubleshooting procedures and...
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						DBA Support Administrator
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