Social Listening Consultant

2 weeks ago


Kerala, India Quintype Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About Us

At Quintype, we drive digital excellence for media and publishing leaders. Our mission is to empower businesses through impactful digital solutions and data-driven insights. We take pride in creating measurable outcomes through innovation and expertise.

Role Overview

As a Senior Social Media Consultant, you will lead the analytics and listening efforts across client engagements, offering strategic insights that shape digital decisions. This role requires advanced proficiency with social analytics tools, deep experience in primary and secondary research, and a strategic mindset.

Key Responsibilities

  • Lead social media analytics and listening reporting for key clients.
  • Own client relationships from a reporting and insight delivery perspective.
  • Design and implement frameworks for social listening aligned with business objectives.
  • Translate social data into high-level recommendations and insights for clients.
  • Mentor junior analysts and ensure quality across reporting deliverables.
  • Utilize platforms like Sprinklr, Talkwalker, Meltwater, or others to extract data.
  • Identify social trends and consumer behavior signals to guide client strategy.
  • Manage reporting timelines and ensure stakeholder alignment on deliverables.

Requirements

  • 5+ years of experience in social media analytics, insights, or digital consulting.
  • Proven experience with social listening and analytics platforms (Sprinklr, Talkwalker, Meltwater, etc.).
  • Strong ability to tell data-driven stories and influence strategic decisions.
  • Advanced skills in Excel/Sheets and PowerPoint/Slides.
  • Excellent stakeholder management and communication skills.
  • Experience mentoring team members and contributing to team growth.
  • Prior experience in brand marketing in the fashion, streaming, or gaming industry is a plus.


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