Customer Solutions Design Analyst

5 days ago

Gurgaon, Haryana, India BT Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year
Why this job matters

The Customer Solutions Design Analyst assists the creation of end-to-end technical designs and solutions which meet customer needs.

What you'll be doing

1. Assists the capture of customer technical requirements and translates it into solution designs in accordance with standard design methodologies.
2. Supports customer solution design engagement, contributing to statement of work creation, including any 3rd party deliverables.
3. Assists in review and validation processes for both new developments and in-life products and services.
4. Assists customer migration planning and implementation.
5. Assists change management, providing impact assessments and design documentation updates.
6. Ensures that designs adhere to architectural principles and policies.
7. Assists parties within the project lifecycle to determine the optimum solution design for customers.
8. Assists in the resolution of standard solution and service issues, root cause analysis, and troubleshooting.
9. Assists in the implementation of ways to improve working processes within the area of customer solution design.

The skills you'll need
Troubleshooting Business Strategy Presenting/Demonstrating Requirements Analysis Root Cause Analysis Requirements Gathering Negotiation Commercial Acumen Business Analysis Solution Design Technology Migration Proposal Development Solution Architecture Decision Making Growth Mindset Inclusive Leadership Our leadership standards

Looking in:

Leading inclusively and Safely

I inspire and build trust through self-awareness, honesty and integrity.

Owning outcomes

I take the right decisions that benefit the broader organisation.

Looking out:

Delivering for the customer

I execute brilliantly on clear priorities that add value to our customers and the wider business.

Commercially savvy

I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:

Growth mindset

I experiment and identify opportunities for growth for both myself and the organisation.

Building for the future

I build diverse future-ready teams where all individuals can be at their best.


  • Customer Solutions Design Analyst

    2 weeks ago

    Gurgaon, Haryana, India BT Group Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Customer Solutions Design AnalystJob Req ID: 51281Posting Date: 18 Sept 2025Function: ServiceUnit: BusinessLocation:Building No 14 Sector 24 & 25A, Gurugram, IndiaSalary: CompetitiveWhy this job mattersThe Customer Solutions Design Analyst assists the creation of end-to-end technical designs and solutions which meet customer needs.What you'll be doingAssists...

  • Customer Solutions Design Analyst

    5 days ago

    Gurgaon, Haryana, India the abt group Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Description Why this job matters The Customer Solutions Design Analyst assists the creation of end-to-end technical designs and solutions which meet customer needs.What youll be doing Assists the capture of customer technical requirements and translates it into solution designs in accordance with standard design methodologies. Supports customer...

  • Customer Solutions Design Analyst

    5 days ago

    Gurgaon, Haryana, India BT Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Req ID:Posting Date:Function:  Location: Salary: Why this job matters The Customer Solutions Design Analyst assists the creation of end-to-end technical designs and solutions which meet customer needs. What you'll be doing 1. Assists the capture of customer technical requirements and translates it into solution designs in accordance with standard...

  • Customer Solutions Design Specialist

    2 weeks ago

    Gurgaon, Haryana, India BT Group Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Customer Solutions Design SpecialistJob Req ID: 51133Posting Date: 15 Sept 2025Function: Architecture Solution and DesignUnit:Location:25A DLF City Phase-III,, Gurugram, IndiaSalary: CompetitiveWhy this job mattersThe Customer Solutions Design Specialist independently executes a range of workstreams in the creation of end-to-end technical designs, ensuring...

  • Customer Solution Design Specialist

    4 days ago

    Gurgaon, Haryana, India BT Group Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Why this role matters:With customers in 180 countries, we're a leading global business communications provider. We have 17,000 people serving multinational companies, providing the services they need to create the digital transformation of their businesses.Thanks to our portfolio strategy, the Cloud of Clouds, we provide high-performance, integrated and...

  • Customer Solutions Design Professional

    3 days ago

    Gurgaon, Haryana, India BT Group Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Customer Solutions Design ProfessionalJob Req ID: 48168Posting Date: 26 Jun 2025Function: DesignUnit: BusinessLocation:25A DLF City Phase-III,, Gurugram, IndiaSalary: CompetitiveWhy this job mattersThe Customer Solutions Design Professional supports the creation of end-to-end technical designs and solutions which meet customer needs.What you'll be...

  • Customer Solutions Design Specialist

    4 days ago

    Gurgaon, Haryana, India BT Group Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Accountabilities:Captures detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies.Manages and recommends on the technical direction and helps determine the optimum solution design for customers.Manages the review and validation processes for both new developments and in-life products and...

  • Solution Design Analyst

    2 weeks ago

    Gurgaon, Haryana, India the abt group Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Description Why this job matters The Sales Engineering Professional supports account teams on enterprise sales within a designated product, industry area and technology, assisting the team to guide potential clients through the BT Group's production and solution suite.What youll be doing Follows excellence procedures and guidelines in pre-sales...

  • Customer Solutions Design Practitioner

    5 days ago

    Gurgaon, Haryana, India BT Group Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Req ID: 51600 Why this job matters The Customer Solutions Design Practitioner delivers end-to-end technical designs, ensuring that business requirements are successful translated into deliverable solutions, which meet customer needs whilst considering the impact of those solutions on all technical and business areas. What you'll be doing 1. Captures...

  • Customer Solutions Design Practitioner

    3 days ago

    Gurgaon, Haryana, India BT Group Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Req ID: 51599Posting Date: 26-Sept-2025Location: Gurugram Why this job matters The Customer Solutions Design Practitioner delivers end-to-end technical designs, ensuring that business requirements are successful translated into deliverable solutions, which meet customer needs whilst considering the impact of those solutions on all technical and...