Intern - Customer Service

2 days ago

Bengaluru, Karnataka, India Globalfoundries Engineering Private Limited Full time ₹ 4,00,000 - ₹ 6,00,000 per year
Job Description

Your Job:

  • Running, extracting, triaging, and sharing reports in regular intervals
  • Preparing presentation decks
  • Monitoring email alerts, case queues and informing/following-up with the required team members.
  • Supporting ad-hoc requests
  • Responding to customer emails
  • Entering various information in CRM/ERP, which may include purchase orders, pricing, quote, ship methods etc.
  • Monitoring the customer's backlog in ERP
  • Managing contact set up and subscription.
  • New Order Entry - including PI, PO, OU, B2B set up.
  • Working on Change Order - CRD date, ship to address, forwarder, part conversion
  • Ensuring that GLOBALFOUNDRIES policies, legal regulations and audit requirements are met and maintained.
  • Participating in internal system upgrades and enhancements for continuous improvement programs through automation and process streamlining to achieve excellence.
  • Providing supporting documents to auditors to ensure compliance.
  • Performing all activities in a safe and responsible manner and supporting all Environmental, Health, Safety & Security requirements, and programs

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