Regional Learning Specialist

1 week ago

Mumbai, Maharashtra, India Shoppers Stop Full time ₹ 9,00,000 - ₹ 12,00,000 per year

JOB DESCRIPTIONRole: Regional Learning SpecialistQualification: Graduate/MBA/PGDBMExperience: 4-5yearsSalary: Upto p.aKey Accountabilities/Responsibilities:Skills required – Networking & Influencing, Communication skills, Planning & organizing, Presentation skills, Business understanding, Content creation. Overall, 4-5 years of Experience and Should be open to relocate and travel.

To deliver behavioural & product training for store teams in line with the Business and training priorities. Conduct soft skills training across levels that enables skill development and impacts productivity of the employees. To support

Area HR /Area /Zonal Controller /Unit Head in driving learning initiatives imperative for their business growth. To assess and record regional training needs and design relevant learning solutions in line with those needs. Run learning interventions that help in improving NPS & customer experience at the store.

To plan and monitor adherence to training calendar. Conduct TTT for Department Mangers/ROM / Unit HR's to create a pool of learning champions across stores. Be proactive in identifying business trends and recommend right learning solutions in line with those needs.

To work closely with the SO & Area management team to implement learning solutions across the area / zone. Measure effectiveness of the programs delivered across the stores/area/zone. Prepare monthly /quarterly/yearly learning dashboard & MIS for management visibility.

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