E-commerce Operations Specialist

4 days ago

Noida, Uttar Pradesh, India SEREKO Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About the Company

Sush Essentials Pvt. Ltd. (SEREKO) is incorporated start-up company from Noida, seeking to get into the Holistic Wellness space. The Company's purpose is to build a complete wellness portfolio eventually. SEREKO is India's 1st Psychodermatology brand that with its unique bend that aims to reverse the effects of Mental stress on the Skin. The company intends to market and sell its
D2C
brand portfolio, spanning Topical Skincare products with complementing Nutraceuticals (supplements) to treat the skincare concerns in stream along with providing surface solutions.

Job Location: Noida 142

About the Role

We are looking for a detail-oriented E-commerce Operations Specialist to support our online store and marketplace operations, ensuring smooth order fulfilment, inventory management, and overall efficiency in e-commerce operations.

Key Responsibilities:

E-commerce Platform & Marketplace Management

  • Manage and update product listings, descriptions, pricing, and inventory on the
    brand's website (Shopify/WooCommerce/Magento) and marketplaces (Amazon, Nykaa, Flipkart, etc.).
  • Monitor and improve product visibility through SEO optimization and keyword updates.
  • Ensure accurate stock updates and minimize out-of-stock situations.

Order Processing & Fulfilment

  • Coordinate daily order processing, packaging, and dispatch with warehouses and logistics partners.
  • Track shipments and resolve delivery-related issues (delays, returns, refunds).
  • Work with customer service to ensure smooth order handling and issue resolution.

Inventory & Supply Chain Coordination

  • Maintain accurate inventory records across all platforms to prevent stock discrepancies.
  • Coordinate with suppliers and warehouse teams for stock replenishment.
  • Optimize inventory planning to avoid overstocking or stockouts.

Customer Experience & Support

  • Assist in handling customer inquiries, complaints, and returns via email, chat, and social media.
  • Monitor customer feedback and reviews, ensuring timely responses and resolutions.
  • Work with the marketing team to enhance user experience and drive customer satisfaction.

Performance Monitoring & Reporting

  • Track and analyze key performance indicators (KPIs) such as sales, conversion rates, cart abandonment, and fulfillment efficiency.
  • Generate weekly/monthly reports to assess e-commerce performance and suggest improvements.
  • Assist in A/B testing of product listings, pricing strategies, and promotions.

Qualifications & Skills:

  • 2-4 years of experience in e-commerce operations, preferably in the skincare, beauty, or FMCG industry.
  • Hands-on experience with e-commerce platforms like
    Shopify, WooCommerce, Magento, or BigCommerce.
  • Knowledge of marketplaces such as
    Amazon Seller Central, Flipkart, Nykaa, Myntra, etc.
  • Experience with order management systems (OMS), inventory management, and logistics coordination.
  • Strong analytical skills with proficiency in
    Excel, Google Sheets, and analytics tools (Google Analytics, marketplace dashboards).
  • Excellent communication and problem-solving skills.
  • Ability to multitask and thrive in a fast-paced environment.

  • E-commerce & Design Specialist (Alternatively: Creative & E-commerce Executive, or Visual Commerce Manager)

    6 days ago

    Noida, Uttar Pradesh, India T9 Green - Zero Plactic Tableware & Packaging Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionT9Green is the flagship eco-friendly tableware brand from Ecosure Pulpmolding Technologies Limited. Designed as a sustainable alternative to plastic and thermocol products, T9Green offers 100% compostable and biodegradable plates, bowls, trays, and containers made from natural fibers. The brand promotes the vision of a cleaner, greener...

  • E-Commerce Executive

    1 week ago

    Greater Noida, Uttar Pradesh, India Fashion Frill Full time ₹ 24,00,000 - ₹ 60,00,000 per year

    We are seeking a detail-oriented and results-driven E-commerce Executive to manage our presence across major Indian e-commerce marketplaces. This role requires hands-on experience with online selling platforms and a strong understanding of the Indian e-commerce ecosystem.Important: This role is ONLY for candidates with proven experience managing Indian...

  • E-commerce Account Specialist

    2 weeks ago

    Noida, Uttar Pradesh, India Value For Sellers Private Limited Full time ₹ 1,20,000 - ₹ 3,60,000 per year

    Job Title: E-commerce Account Specialist (Amazon & Flipkart)Department: E-commerce Sales & OperationsLocation: Noida Sector-5Job Summary:We are seeking a dedicated and experienced Amazon and Flipkart Account Manager to oversee and optimize our e-commerce presence on these platforms. The ideal candidate will have a deep understanding of Amazon Seller Central...

  • E Commerce Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Digi Daddy Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site E-Commerce Executive role based in Noida. The E-Commerce Executive will manage online sales, oversee account management for platform partners, develop and execute sales strategies, and ensure the efficient operation of e-commerce activities. Responsibilities...

  • E commerce executive

    1 week ago

    Noida, Uttar Pradesh, India Textricks Solutions Pvt. Ltd. Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionVedikroots specializes in 100% natural and pure ayurvedic health supplements, crafted with hand-picked ingredients sourced directly from nature. Vedikroots is committed to promoting health and wellness with a focus on safety, premium quality, and eco-conscious practices. The company offers cruelty-free, lab-tested products designed to...

  • E-Commerce Admin

    5 days ago

    Noida, Uttar Pradesh, India Aaroh Marketing and Communications Private Limited Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    About the RoleWe are seeking a detail-oriented E-Commerce & Accounts Intern with a B.Com background to support our finance and operations team in managing daily business transactions, vendor coordination, and stock updates across platforms. The role offers practical exposure to financial operations, credit management, and e-commerce backend processes.Key...

  • E-Commerce Intern

    2 weeks ago

    Noida, Uttar Pradesh, India Purple United sales limited Full time ₹ 2,40,000 per year

    Job Title: E Commerce InternLocation: On Site ( Sector 135 Noida )Duration: 3 Months internship High-performing interns will be offered a long-term role with the company after completion of the internshipEducation: BBA/MBA (Marketing) 2025Apply at- bout the RoleWe are looking for a motivated and detail-oriented E-Commerce Intern to join our growing online...

  • E-commerce Manager

    2 days ago

    Noida, Uttar Pradesh, India Bridgexcel innovations pvt ltd Full time ₹ 80,00,000 - ₹ 1,20,00,000 per year

    Position Title: E-Commerce ManagerDepartment: MarketingOverview:We are looking for an experienced and results-driven E-Commerce Manager to lead our online sales strategy, manage e-commerce platforms, and drive digital marketing initiatives to boost traffic, conversion, and revenue.Key Responsibilities:Develop and execute e-commerce strategies aligned with...

  • E-Commerce Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Kidbea® Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    NoidaWe're looking for a skilled E-commerce Executive to oversee international operations across platforms.The role involves handling listings, advertising, pricing, inventory planning, and logistics across markets such as the UK, Europe, and Australia.Key ResponsibilitiesManage global e-commerce operations and platform performanceOptimize listings and...

  • Executive- E-commerce

    1 week ago

    Noida, Uttar Pradesh, India Renown Electrical System Pvt. Ltd. Full time ₹ 3,60,000 - ₹ 8,00,000 per year

    Job Title:E-commerce ExecutiveCompany:Renown Electricals Private LimitedLocation:E-20, 1st Floor, Sector-3, NoidaExperience:3–5 YearsSalary:₹30,000 per monthAvailability:Immediate Joiners PreferredAbout the RoleWe are seeking a proactive and detail-orientedE-commerce Executiveto manage and grow our online sales channels. The ideal candidate will oversee...