E-commerce Account Specialist
3 days ago
Job Title: E-commerce Account Specialist (Amazon & Flipkart)
Department: E-commerce Sales & Operations
Location: Noida Sector-5
Job Summary:
We are seeking a dedicated and experienced Amazon and Flipkart Account Manager to oversee and optimize our e-commerce presence on these platforms. The ideal candidate will have a deep understanding of Amazon Seller Central and Flipkart Seller Hub, a proven track record of increasing sales and market share, and the ability to build and maintain strong relationships with key account contacts.
Key Responsibilities:
Account Management:
- Manage all aspects of our Amazon and Flipkart seller accounts, including product listings, inventory management, and order processing.
- Monitor account health, resolve issues, and ensure compliance with platform policies.
Sales Optimization:
- Develop and implement strategies to increase sales and revenue on Amazon and Flipkart.
- Identify and leverage opportunities for product promotions, pricing optimization, and cross-selling.
Listing Optimization:
- Ensure that product listings are well-optimized for search and conversion.
- Conduct keyword research, update product descriptions, and enhance product images.
Inventory Management:
- Monitor and manage inventory levels to prevent stock outs and overstock situations.
- Coordinate with suppliers to ensure a consistent supply of products.
Performance Analysis:
- Analyze sales data, customer feedback, and competitor activity to identify growth opportunities.
- Prepare regular reports on sales performance and key metrics.
Advertising and Marketing:
- Coordinate with the marketing team to plan and execute advertising campaigns on Amazon and Flipkart.
- Optimize advertising spending to achieve desired ROI.
Customer Service:
- Provide exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive shopping experience for customers.
Compliance:
- Stay updated on Amazon and Flipkart policies and ensure compliance with all platform requirements.
- Implement best practices for account security and fraud prevention.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field (Master's degree preferred).
- years of experience in e-commerce account management, with a strong focus on Amazon and Flipkart.
- Proficiency in using Amazon Seller Central and Flipkart Seller Hub.
- Excellent analytical and problem-solving skills.
- Strong communication and negotiation skills.
- Ability to work independently and collaborate effectively with cross-functional teams.
- Familiarity with e-commerce advertising and marketing is a plus.
Experience: Minimum 1 year
Contact Person: Ms Charu Khandelwal, HR-Manager at VFS
Contact Details: WhatsApp Only)
Job Type: Full-time
Pay: Up to ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Application Question(s):
- What is your In-hand salary?
- Are you comfortable with the Noids Sector-5 location?
Work Location: In person
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