Office Manager
2 weeks ago
Company Description
Proaxis Solutions is a growing organization committed to delivering efficient and high-quality solutions to our clients. We believe in fostering a professional, client-centric work environment where every team member contributes to the smooth functioning of operations and the overall growth of the company.
We are looking for a
proactive, organized, and detail-oriented Office Manager
to oversee daily office administration, client coordination, and operational processes. This role is crucial in ensuring the office runs efficiently, visitors are managed professionally, and clients receive seamless support.
Key Responsibilities
Office Administration & Decorum
- Maintain overall office discipline and ensure a professional work environment.
- Manage and update all office registers including inward, dispatch, and other relevant logs.
- Ensure documents, case files, and correspondence are properly recorded and dispatched on time.
Client Coordination & Case Handling
- Assist clients during case collection, documentation, processing, and dispatch.
- Maintain accurate records of case pendency and follow-up with concerned stakeholders.
- Provide prompt updates to clients and internal teams regarding case status.
Client Engagement & Outreach
- Conduct cold calls to prospective clients as part of business development initiatives.
- Send regular updates, follow-up messages, and reminders to existing clients to strengthen engagement.
- Support client retention through consistent communication and relationship management.
Visitor & Appointment Management
- Manage the visitor's register log with accuracy and professionalism.
- Keep the internal team informed about client walk-ins, scheduled meetings, and appointments.
- Ensure visitors and clients are received courteously and their needs are addressed promptly.
General Office Support
- Coordinate with internal teams to ensure smooth day-to-day operations.
- Provide administrative assistance to leadership and team members when required.
- Assist in organizing office events, meetings, and other internal activities.
Requirements
- Bachelor's degree in Business Administration, Office Management, or a related field (preferred).
- 2-3 years of experience in office administration, client servicing, or front-office management.
- Excellent communication and interpersonal skills (Kannada preferred).
- Strong organizational skills with attention to detail and multitasking ability.
- Proficiency in MS Office (Word, Excel, Outlook) and basic documentation practices.
- A professional demeanor with the ability to handle sensitive information discreetly.
Why Join Proaxis Solutions?
- A collaborative and supportive work environment.
- Opportunities for learning and professional growth.
- Exposure to client-facing responsibilities and operational management.
- Competitive salary and benefits package.
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