Tech Lead, Technical Quality Assurance

Calling all innovators – find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Purpose:

Test the End-to-End business processes for Core products and integrations with other products to ensure the system is functioning to specifications/test plans. Testing is focused on integration and regression testing ensuring that functionality is not broken from release to release. 

Key Accountabilities:

1. Participate in identifying scope of testing for each project (features, regression, and defects) and providing estimates.

2. Responsible for delivering quality work with defined quality gates and standards.

3. Participates in the development of test strategies and test plans which includes developing test scenarios and test cases for the business functionality as defined in the test plan. 

4. Work closely with partners ( PAN Fiserv products, 3rd party products and clients) to perform End-2-End integration testing.

5. Performs regression testing using test plans created, and updating the plans as needed.

6. During regression testing, analyzes test results from automated testing tool or manual tests in ALM.

7. Assist QA programmers with business aspect of automated scripting.

8. Perform project updates and manage testing artifacts in ALM and eJIRA.

9. Coordinating assignments with QA Team Lead.

10. Closely work with Technical/Functional lead for defining testing scope for the projects.

11. Ensure all defects are logged in tracking system.

• Prioritize issues to ensure timely resolution
• Provide all required documentation
• Respond promptly to any requests from development regarding open issues
• Ensure issues have appropriate resolutions once corrected

Technical Knowledge, Experience and Skills Requirements:

1. Associates degree or an equivalent combination of education and experience.

2. Around 3 to 5 years of experience working in banking application (primarily Deposit Module).

3. Should have exposure to Quality center specially test plan, test lab and defects modules as well as well versed with eJIRA.

4. Deep understanding of integration technologies and API models ( Postman or Ready API is a plus).

5. Process understanding: SDLC and Agile Scrum.

6. Should be able to independently understand the functional specifications to build the test cases.

7. Excellent interpersonal, communications and organizational skills are required.

8. Ability to multi-task and be flexible with priorities

9. Familiarity with Microsoft Office products required.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.