Customer Care Executive

1 week ago

Palarivattom Kochi Kerala, India E Canna Buy (OPC) Private Limited Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Customer care executive

Job summary: Resolving problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem and following up to ensure resolution and customer satisfaction.

Key responsibilities:

· Respond to customer enquiries via phone, email and chat

· Resolve customer complaints and concerns in a timely and professional manner

· Process customer requests, such as account updates, transactions, and document verification

· Contribute to the development of customer support processes and procedures

· Maintain and expand highly effective working relationships with customers

Requirements

· Female candidates only

· Bachelor's and Associate degree in any field

· Excellent communication and interpersonal skills

· Age limit: Below 30

· Experienced / Fresher's can apply

Candidates who are interested and meets the above requirements can send their updated CV at

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off
  • Provident Fund

Ability to commute/relocate:

  • Palarivattom, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Secondary(10th Pass) (Preferred)

Language:

  • English (Required)

Work Location: In person

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