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Training Manager
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Mother Hub (MH) Training Manager Supply Chain (Learning & Development)
Role Overview
We are seeking a passionate and execution-driven Training Manager to lead end-to-end training operations in our Mother Hubs. This role plays a pivotal part in strengthening process capabilities, driving a culture of continuous learning, and directly impacting key operational metrics.
Key Responsibilities
- Design and manage the Mother Hub training calendar aligned with operational priorities.
- Ensure new pickers complete simulation-based & on-the-job training within 3 days, using Learning Zones and visual aids.
- Conduct monthly training needs identification with MH leadership and address skill/knowledge gaps.
- Deliver refresher programs, process trainings, and product launch sessions.
- Conduct quarterly knowledge assessments and reinforce critical processes where required.
- Evaluate post-training performance data and implement corrective actions.
- Lead weekly training reviews with MH leadership and ensure timely closure of action items.
- Guide and monitor Process Trainers & Associate Trainers while collaborating with MH Operations to reduce damages, improve quality, and control shrinkage.
Preferred Candidate Profile
- 3–5 years of experience in training delivery, warehouse operations, or process excellence in supply chain/logistics.
- Strong knowledge of MH processes: inward, outward, inventory control, liquidation.
- Experience in designing & executing floor-based training, simulation modules, and assessments.
- Ability to work closely with operations teams and influence outcomes through capability building.
- Proficient in tracking training effectiveness using operational data.
- Excellent communication, facilitation, and team management skills.
Why Join Us?
- Opportunity to drive capability building in one of India's fastest-growing quick commerce companies.
- Work in a dynamic and high-growth environment with end-to-end ownership.
- Be part of a high-impact role that directly shapes operational excellence.
