Client Servicing Executive

5 days ago

Gurgaon, Haryana, India italics Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About italics

Started in 2005 as a quaint venture, italics today is a boutique content marketing agency, serving as a quintessential one-stop shop for all things content. We're built upon the legacy of brilliant minds who think with sharp intellect and write with heartfelt creativity.

italics has always upheld the tradition of excellence, embodying unwavering values, steadfast ethics, and consistently going the extra mile. We seek those who eschew mediocrity and relentlessly pursue excellence.

We cherish a culture that celebrates dreamers and thinkers who find inspiration in the quirkiest places – like pen chewers, sticky note enthusiasts, or midnight idea scribblers. It's an ideal place for those who challenge the norm and dare to imagine the extraordinary.

For this role, we are seeking energetic individuals who can effectively manage and nurture client relationships.

Experience-
6 months - 2 years

Location-
Remote

Responsibilities

  1. Ability to translate client briefs into specific actionable items for different departments
  2. Handling client engagements with the client team.
  3. Articulate brand requirements and communicate the same to the teams internally
  4. Handle the operational job requirements.
  5. Should be able to minute meetings clearly
  6. Follow up with internal teams for job delivery as per the timelines committed
  7. Should wear the brand hat and be able to disseminate information internally
  8. Be the brand custodian

Requirements

  • Proven work experience as a Client Servicing Executive or a Client Service Representative
  • Should have prior experience working in an agency
  • Should have worked with BFSI/Fintech clients (preferably, but not mandatory)
  • Excellent communication and interpersonal skills
  • Good time management and organizational skills
  • Strong analytical and problem-solving skills
  • Deadline-driven and highly motivated individual
  • Ability to maintain a calm composure in stressful situations
  • Good listening skills
  • Ability to work independently and collaboratively

Seems like you?? Send your resumes to to take your candidature directly to the team

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