
Client Servicing Executive
11 hours ago
Job Designation: Client Servicing Executive
Location: Gurgaon | Work from Office
Experience: 1+ Years
Key Responsibilities:
- Understanding the various aspects of Digital Advertising including Google, Facebook, DSP, Affiliates, Email, SMS, WhatsApp etc.
- Providing recommendations on suitable Ad formats & advertising mediums as per the client's marketing objectives.
- Building and sustaining long-lasting relationships with existing and potential clients.
- Making sure the client is retained month on month and opening various cross sell opportunities.
- Conducting through research on potential clients' products or services before pitching them for Digital Advertising services.
- Setting up meetings with clients to present advertising proposals, build connections and address their concerns.
- Assisting the marketing team in the preparation of media kits and promotional plans
- Attending sales meetings, trade shows, and training workshops as required
- Liaising with different departments about client queries.
- Dealing with client requests and troubleshooting problems requests and troubleshooting problems
- Stay Up to date with the latest digital marketing Trends.
- Effectively manage client campaigns, ensuring they're delivered on time, to a high standard & communicating with internal teams wherever necessary.
- Analyzing client reports and using logical thinking to make sure the campaign is delivered as per the required KPI and terms.
- Risk analysis of the campaign and making sure that validation and billing is closed on time by 15th of the corresponding month.
- Following and keeping track of payments for the first 30 days from payment term with the help of finance team.
- Making sure IO or RO are updated before the end date.
- Maintaining current knowledge of all MMP platforms and their operational aspects.
Must-Have:
Strong network with advertisers and agencies
Sharp client-hunting instinct, negotiation and closing skills
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