Client Servicing Executive

Client Servicing Executive (Tech/FMCG Background) - Advertising Agency

Position

: Client Servicing Executive

Location

: Gurgaon

Company

: Nothing Else Matters (@NEMDigital)

Industry

: Advertising

Job Type:

Full-time

Agency Overview

At Nothing Else Matters (NEM Digital), we have pioneered modern marketing for the past 7 years with our unique
#DirectToFan Model

. We specialise in merging Data + Creativity + Technology to humanise virtual connections and build trust. 

Our clientele includes renowned names like Meta (Facebook), Microsoft, Dulux, Sennheiser, Kent, Dabur and many more alongside scaling D2C startups in the DeepTech & Consumer goods segment.

This is the place to be if you are a sales-driven professional passionate about modern marketing, building relationships with C-suite executives, and driving tangible business outcomes.

Role Overview:

As a Client Servicing / Account Executive, you will act as the bridge between the agency and its clients. You'll support senior account managers in executing campaigns, maintaining client relationships, and coordinating with internal teams to ensure timely delivery of projects. This is a great role for someone who is organized, eager to learn, and passionate about modern marketing in Tech or FMCG categories.

Key Responsibilities:-

Client Support & Coordination

• Assist in managing day-to-day communications with clients, ensuring clarity and timely responses.
• Help gather client requirements, prepare briefs, and communicate them to internal teams (creative, strategy, media).
• Maintain and update campaign trackers, meeting notes, and timelines.

Project & Campaign Execution

• Work closely with internal teams to ensure that deliverables are aligned with client expectations.
• Coordinate feedback loops between clients and teams for revisions and approvals.
• Monitor project timelines and help flag potential delays or issues early.

Reporting & Insights

• Support the preparation of performance reports, presentations, and client decks.
• Assist in analyzing campaign performance using tools like Google Analytics, Meta Business Manager, etc.

Research & Strategy Support

• Conduct competitor or industry research to support strategy development.
• Assist in identifying new digital opportunities or platforms that could benefit clients.

Who You Are Experience & Skills:-

• 0–3 years of experience in client servicing, account management, or marketing coordination (agency experience preferred).
• Exposure to working with clients in the Tech or FMCG domain is a plus.
• Familiarity with digital marketing platforms like Facebook Ads, Google Ads, and email/SMS tools is desirable.
• Strong communication and presentation skills.
• Organized, detail-oriented, and capable of multitasking in a fast-paced environment.
• Proficiency in MS PowerPoint, Excel, and project management tools (Trello, Asana, is a plus).

Personal Traits:-

• Eager to learn and grow within the digital marketing industry.
• Proactive, resourceful, and solution-oriented.
• Able to collaborate effectively with internal teams and build rapport with clients.
• Passionate about brands, creativity, and the power of digital storytelling.

Why Join NEM Digital?

• Growth-Oriented Culture: Learn from experienced strategists, creatives, and marketers.
• Dynamic Clients: Work with leading global and Indian brands in Tech & FMCG.
• Creative Freedom: Be part of campaigns that push boundaries and challenge the norm.
• Team Spirit: Join a team that values ideas, execution, and collaboration.

What do we do?

• 'Brilliant Ideas' and 'Ruthless Execution'.
• ... *Nothing Else Matters*

• Our Showreel

• Our Services

• Creative Work Showcase

How to Apply

If you're ready to start your journey in digital advertising and want to work with a forward-thinking agency, send your resume and a short cover letter to

, telling us why you'd be a great fit.