IT Support Engineer

2 weeks ago

Lig Colony Indore Madhya Pradesh, India Intellgus Services Pvt. ltd. Full time ₹ 8,00,000 - ₹ 12,00,000 per year

IT Support Executive

Location: Indore (Work from Office)

Working Days: 5.5 days

Shift Timing: 1:00 PM – 10:00 PM (Flexible as per business needs)

Job Overview

We are seeking a proactive and technically skilled IT Support Executive to join our growing team. The ideal candidate will be responsible for troubleshooting hardware/software issues, maintaining IT infrastructure, and providing technical assistance to employees and clients.

Key Responsibilities

  • Provide first-level technical support to internal teams and clients via phone, email, or in person.
  • Diagnose, troubleshoot, and resolve hardware, software, and network issues.
  • Install, configure, and maintain operating systems, applications, and IT equipment.
  • Monitor system performance and ensure security measures are in place.
  • Maintain user accounts, permissions, and access control (Active Directory, Office 365, etc.).
  • Coordinate with external vendors for IT procurement and issue resolution.
  • Document IT processes, incidents, and resolutions for knowledge sharing.
  • Support data backup, recovery, and cybersecurity compliance.

Qualifications & Skills

  • Bachelor's degree in Computer Science, IT, or related field.
  • 1–3 years of proven experience in IT support or system administration.
  • Strong knowledge of Windows/Linux/Mac OS environments.
  • Hands-on experience with networking (LAN, WAN, Wi-Fi, VPN, Firewalls).
  • Familiarity with cloud platforms (AWS, Azure, or GCP) is a plus.
  • Good understanding of cybersecurity principles and best practices.
  • Excellent communication and problem-solving skills.
  • Ability to multitask and work under pressure.

Why Join Us?

  • Competitive salary with growth opportunities.
  • Exposure to global clients and latest technologies.
  • Supportive and collaborative work culture.
  • Opportunities for learning & certifications.

Job Types: Full-time, Permanent, Fresher

Pay: ₹8, ₹12,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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