COO after sales

1 week ago

Delhi, Delhi, India Competent Automobiles Company Ltd Full time

Company Description

Competent Automobiles Co. Ltd. (CACL), part of the Delhi-based Competent group, is a listed public limited company on the BSE, incorporated on The company is engaged in the automobile business and is a dealer of Maruti Suzuki India Ltd. in Delhi, Haryana, and Himachal Pradesh. Competent is recognized at the All India Maruti Dealers' Convention, consistently winning awards for best Sales, Service, and Customer Satisfaction. The company prides itself on customer approval and has sold more than 2,50,000 vehicles, with numbers growing annually.

Role Description

This is a full-time on-site role for a Chief Operating Officer (COO) After Sales at Competent Automobiles Co. Ltd., located in Delhi, India. The role involves overseeing and managing the after-sales operations including customer service, warranty claims, and after-sales support. The COO will ensure high levels of customer satisfaction, streamline operations for efficiency, analyse data for performance improvements, manage budgets, and ensure the overall profitability of after-sales services.

Qualifications

  • Experience in Business Planning and Operations Management
  • Strong Analytical Skills
  • Knowledge in Finance and Budgeting
  • Excellent leadership and team management skills
  • Ability to work on-site in Delhi, India
  • Bachelor's degree in Business Administration, Management, or related field; MBA preferred
  • Proven experience in the automobile industry is a plus

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