Jr. Customer Service Executive

2 days ago

Chennai, Tamil Nadu, India Tata Communications Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Key Responsibility

  • Responsible for driving day to day system and service engineering and operations.
  • This is an operational role within Fibre services to Plan, Design and As built the Fibre assets in GIS tools that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
  • Monitor and ensure proper completion of network surveying/design activities by Build PartnerActive
  • Participate in both Internal and External Meeting.
  • Resolve issues affecting projects scope, quality, risk, and timeline

Skills Required

  • Candidate Should have basic knowledge in Telecom Network architecture and their components.
  • Candidate should have basic knowledge in GIS Network applications tools like Small World, MicroStation, Arc GIS.
  • Candidate should have basic knowledge in Fibre Planning hierarchy.
  • Candidate should have good Communication skills to have different level of conversations with the on-shore / Off-shore stake holders.

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