Customer Service Executive

3 days ago

Chennai, Tamil Nadu, India Matrimony Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Description

Ltd is India's first pure-play Consumer Internet Company to be listed. Its flagship brand, BharatMatrimony, is the largest and most trusted matrimony brand according to the Brand Trust Report 2014. The company offers matchmaking and marriage-related services through websites, mobile sites, apps, and 130+ retail outlets. is certified as a Great Place to Work, highlighting its commitment to positive workplace culture and employee satisfaction. The company is expanding into the $55 billion marriage services industry with platforms like WeddingBazaar and , aiming to build a billion-dollar revenue legacy.

Role Description

This is a full-time on-site role for a Customer Service Executive located in Chennai. The Customer Service Executive will handle day-to-day tasks including addressing customer inquiries, resolving complaints, ensuring customer satisfaction, and providing exceptional customer support. Additional responsibilities include managing customer service operations and maintaining customer service standards.

Qualifications

  • Interpersonal Skills, and Customer Satisfaction
  • Customer Support, and Customer Service skills
  • Customer Service Management experience
  • Excellent communication and problem-solving skills
  • Ability to work effectively in a team-oriented environment
  • Proficiency in relevant customer service software and tools
  • Bachelor's degree in a relevant field or equivalent experience

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