Sr. Front Office Executive

2 weeks ago

Thrissur, Kerala, India Rydges Inn 4 Full time ₹ 1,80,000 - ₹ 20,00,000 per year

Core Responsibilities

  • Visitor Management: Welcome and assist clients, guests, and visitors in a professional and friendly manner.
  • Communication: Answer, screen, and direct incoming phone calls to the appropriate departments or personnel.
  • Mail & Correspondence: Handle incoming and outgoing mail, packages, and courier services.
  • Administrative Support:
  • Maintain organized records, files, and spreadsheets.
  • Manage office supplies, including monitoring inventory and placing orders.
  • Schedule and coordinate meetings and appointments for staff.
  • Office Maintenance: Ensure the reception area is clean, organized, and welcoming at all times.
  • Customer Service: Address inquiries, complaints, and feedback from guests and clients, ensuring consistency with company policies.

Key Skills & Qualifications

  • Customer Service: Possess strong interpersonal skills, a pleasant personality, and a commitment to providing excellent service.
  • Communication: Excellent verbal and written communication skills in the primary language of the office, along with the ability to speak other languages as needed.
  • Organization: Strong organizational skills and the ability to multitask in a fast-paced environment.
  • Technical Proficiency: Proficient in using computers, common office software (like MS Word and Excel), and other office equipment.
  • Professionalism: Maintain a professional appearance and demeanor.

FOOD AND ACCOMMODATION PROVIDED

Job Type: Full-time

Pay: ₹18, ₹20,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Work Location: In person

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