IT Operations and Procurement Specialist

Job Summary:

The IT Operations and Procurement Specialist oversees IT procurement processes, vendor management, compliance support, and technical operations. This role ensures efficient IT operations by coordinating with stakeholders, managing IT assets, and supporting various departments to align with business objectives.

Note: Only candidates with experience of IT-Procurement are preferred. Industry preference- Chemical / Petro-chemical / Agrochemical / Manufacturing / Oil & Gas.

Key Responsibilities:

1. IT Procurement and Financial Coordination

Manage all aspects of IT procurement, including hardware, software, and services.

Handle purchasing processes such as obtaining competitive quotes and preparing CAPEX and OPEX requests.

Follow up with finance and relevant stakeholders to ensure timely approvals and processing.

Collaborate with the Supply Chain Management (SCM) team for the timely delivery of IT purchases.

Convert approved CAPEX requests into Item/PR/PO processes.

2. Vendor and Contract Management

Liaison with vendors to handle procurement, service-level agreements, and issue resolution.

Oversee the renewal of contracts for network links, FMS/AMC services, hardware/software support, and software tools subscriptions, including Oracle ERP, SAP ERP, and O365 licenses.

Negotiate terms with vendors to secure cost-effective solutions.

Follow up with internal users, procurement teams, and external vendors for service/material delivery and invoice processing.

3. Data Custodianship and Compliance

Act as a custodian for organizational data, including maintaining backups of departing employees.

Provide IT-related evidence or insights to Legal, IR, and HR teams for investigations or proceedings.

Implement and enforce access control for external data sharing and manage email moderation policies, transport rules, and domain/IP blacklisting or whitelisting.

4. Email Management

Allocate appropriate email licenses based on user roles and work requirements.

Manage email account creation, modification, deletion, and backups.

Handle email moderation, including approval/rejection and dictionary rule management.

5. IT Resource Requests and Support

Coordinate with the IT helpdesk team to process user requests for laptops, hardware, or services based on HOD approvals.

Facilitate ITS arrangements and engineer support for top management.

Support user separation processes, including data access approvals and F&F processing.

6. ERP System and Asset Management

Approve transactions for Oracle/SAP ERP systems, including Item, PR, PO, and asset disposal processes.

Generate and process ERP reports.

Coordinate desktop/laptop disposal via buy-back or CSR activities and manage e-waste processing with plant ITS and EHS teams.

Facilitate corporate asset verification processes.

1. Budgeting

Gather data for recurring services and one-time (CAPEX) requirements from various departments.

Prepare and process budgets, comparing current year versus next year, and actual versus budgeted amounts.

Process budget revisions by company and plant locations, providing detailed explanations.

Required Qualifications and Skills:

-Bachelors degree in Information Technology, Computer Science, or a related field.

-Proven experience in IT operations, procurement, and vendor management.

-Strong understanding of IT products, services, and lifecycle management.

-Knowledge of financial processes, including CAPEX, OPEX, and budgeting.

-Proficiency in Oracle/SAP ERP systems.

-Excellent organizational, follow-up, and multitasking abilities.

-Strong communication and problem-solving skills.

-Familiarity with compliance, data retention policies, and IT asset management.

Key Attributes:

-Detail-oriented with a focus on accuracy and timelines.

-Strong negotiation and relationship-building skills.

-Adaptable to evolving business requirements.

-Collaborative and team-focused approach.

-This position is critical for maintaining efficient IT operations, ensuring compliance, -and aligning IT initiatives with organizational objectives.

The ideal candidate will bring technical expertise and a proactive approach to problem-solving and stakeholder engagement.