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Client Service Executive

2 weeks ago

Ekkattuthangal Chennai Tamil Nadu, India Brandwise Marketing Solutions Full time ₹ 1,50,000 - ₹ 2,00,000 per year

Job Summary:

We are looking for a motivated and customer-focused Client Service Executive to join our team. The ideal candidate will be responsible for managing client interactions, addressing inquiries, resolving issues, and ensuring a high level of client satisfaction. This is an excellent opportunity for fresh graduates or individuals with up to 1 year of experience to start their career in client servicing.

Key Responsibilities:

  • Act as the first point of contact for clients via email, phone, or in-person.
  • Assist clients with inquiries, requests, and product/service-related concerns.
  • Coordinate with internal teams to ensure timely resolution of client issues.
  • Maintain accurate client records and service logs.
  • Support the on boarding process for new clients.
  • Prepare and share regular updates/reports with clients.
  • Follow up with clients to ensure satisfaction and gather feedback.
  • Maintain a professional and positive relationship with clients.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
  • 0–1 year of experience in a client-facing, customer service, or support role
  • Excellent verbal and written communication skills.
  • Good interpersonal and problem-solving skills.
  • Ability to manage time and prioritize tasks effectively.
  • Basic proficiency in MS Office (Word, Excel, Outlook).
  • A customer-first mindset with attention to detail.

How to Apply:

Interested candidates are invited to email their resume to

OR

Call/What's app your resume to

Job Types: Full-time, Fresher

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Paid sick time

Work Location: In person