Senior Manager- Workforce and Location Strategy

6 hours ago

Bengaluru, Karnataka, India HSBC Full time US$ 1,00,000 - US$ 2,00,000 per year

Job title: Senior Manager- Workforce and Location Strategy

Purpose of the role:

The role holder will work closely with the Programme Manager and other senior stakeholders to lead the global book of work. This will include, but will not be limited to, a focus on Asia projects. He/she will be responsible for MSS Operations but also other functions within MSS. In addition, the role holder will be expected to demonstrate extensive experience of delivering complex and global projects within budget & timeframe. It is expected that this role will be dynamic in leading and influencing senior business stakeholders both in country and city offices during the end-to-end offshoring/nearshoring life cycle. They will work closely with resources allocated from the programme delivery teams and the business leaders to ensure robust planning and linkage between different project phases, careful management of risks and issues, resource planning, communications and budget control. They will also have significant interaction with senior business stakeholders both country and city/nearshore offices & will be expected to provide constructive challenge in a professional manner. The scope of the role is not limited to pure leadership, but they may also be responsible for execution of a number of projects. The holder of the role will be expected to have full project management awareness of the context of the role, including (but not restricted to) NFR, Regulatory, Technical influencing factors. The role holder will be responsible for delivery of all benefits & managing costs as per the approved business case & reporting to the Programme Manager on a regular basis on status of all initiatives, including remigrations. 
In this role, you will:

Lead the planning of all assigned projectsLead the execution of all aspects of assigned projectsAccountable for the E2E delivery plan for each project, ensuring that all plans incorporate all component parts & individual project managersare clear on deliverablesEnsure the creation and maintenance of associated project, business resource plan, communication plansLead the team to ensure all Business Process Analysis, Migrations and Implementation tollgates, as defined by the delivery leads, are met and adhered toRaise and manage appropriate Change Controls and ensure full sign-off/approval.Ensure that costs (staff and external costs applied to all Projects) are fully controlled, tracked and that accurate estimates and figures areprovided to Programme Manager in a timely fashionProvide day to day leadership and management of the Business Analysts/Implementation Managers to ensure all project deliverables are tracking to plan.Responsible for people management of the Business Analysts/Implementation Managers

To be successful you will

MSS business/product knowledge (MSS Operations experience an advantage) Strong understanding of HSBC & GBM functionally, operationally & financiallyProven track record of successfully implementing complex change initiatives across multiple functions/geographiesAbility to articulate complex issues concisely and in clear languageAbility to lead and work with virtual teams, with experience of influencing peoplePrevious experience in a Location Strategy role would be a distinct advantageGraduate degree (preferable in Business Administration/Finance)Desktop IT applications, e.g. MS Work, MS Excel and MS PowerPoint Knowledge and use of project management tools Project and programme methodologies an advantage (knowledge of BTF an advantage)

What additional skills will be good to have? 

Excellent written and verbal communication skillStrong relationship management skillsGood interpersonal skillsAttention to detailSelf-motivated and enthusiasticPro-active and willing to use own initiativeTeam worker with a collaborative mindsetWorking to tight deadlines

You'll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role."

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD***

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