Sales Operations

About Druva

Druva is the leading provider of data security solutions, empowering customers to secure and recover their data from all threats. The Druva Data Security Cloud is a fully managed SaaS solution offering air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, Druva enhances traditional security measures and enables faster incident response, effective cyber remediation, and robust data governance. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva safeguards business data in an increasingly interconnected world. Visit and follow us on LinkedIn, X and Facebook.

Position Summary:

The Sales Operation Analyst manages the data projects that execute, facilitate and maintain data requirements, policies and strategy. The role will administer data orchestration tools such as Openprise . which cleanses, enriches, standardizes and routes/assigns global Go To Market and commissions data in the CRM and marketing automation systems. 

Working closely with the Director of GTM Data Governance to interpret data strategy and business requirements and build automation jobs in the orchestration tools is a key part of the role. Expect project management tasks, collaboration with the Data Governance Specialist team, Sales Ops team and data orchestration tool Customer Success Managers, as well as Salesforce (via Sprint process) and Marketing Ops teams at Druva.

RESPONSIBILITIES/DUTIES:

• Administer Openprise; regular bot checks to ensure processes running smoothly, build automation to streamline/improve sales and data process. Work with data orchestration tool CSMs to implement data automation
• Manage end to end data projects
• Collaborate with multiple teams throughout the company to improve data quality, introduce data processes that align to strategy and improve data workflows
• Write up process documentation for automation builds

QUALIFICATIONS:

Required Skills and Experience:

• Intermediate Excel skills (complex formula capability to analyze data and determine issues that we can use tools to resolve)
• Knowledge or experience using from a user perspective at a minimum, but backend understanding ideal
• Some entry level System Admin experience (knowledge of Openprise preferable, but not required as full training provided . Previous experience with Marketo, SFDC, LeanData or other data orchestration tools preferable.)
• Ability to work as part of a team to share workload and feedback ideas to improve data and process
• Proven time management skills and ability to work to deadlines
• Strong Microsoft Office skills: Excel, Word, PowerPoint, Outlook
• Strong organizational skills with ability to handle various tasks.
• Attention to detail is imperative for this role. Ability to build in checks during analysis and post automation builds is expected at all times.
• Strong interpersonal, written, phone and verbal skills (English)
• Experience of IT Sprint process preferred, but not required as full training provided

Education/Licensing/Certification:

• 5+ years' experience working in an office environment or analyst role
• Degree in Data or Business preferred
  
  

Other Information:

• Will need to work evening shift to accommodate at least half of the business day in US Central Time Zone (6:30pm – 3:30 am IST), remote work is possibility as long as good internet connection
•  This role may require availability for at least one weekend annually to support Financial Year system updates and data transitions. Additionally, flexibility for late or extended shifts may be needed during end-of-quarter sales periods to ensure smooth operations.