Sales Operations Specialist

2 weeks ago

Pune, Maharashtra, India FIS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Summary:

We are seeking a detail-oriented and analytical Sales Operations Analyst to support the Sales Compensation function within our global Sales Operations team. This role is responsible for administering sales incentive plans, ensuring accurate and timely compensation processing, and providing reporting and insights to support sales performance and compliance.

Key Responsibilities:

Sales Compensation Administration

  • Support the end-to-end administration of sales incentive plans, including monthly and quarterly commission calculations.
  • Ensure timely and accurate processing of compensation data in alignment with plan rules and policies.
  • Maintain and update compensation systems and tools with relevant sales and performance data.

Data Management & Reporting

  • Validate and reconcile sales performance data from CRM and other systems to ensure compensation accuracy.
  • Generate regular and ad-hoc reports on compensation metrics, attainment, and payout summaries.
  • Partner with Finance and HR to ensure alignment on payroll timelines and audit requirements.

Plan Governance & Compliance

  • Assist in the implementation and communication of compensation plans and policies.
  • Ensure compliance with internal controls, audit standards, and data privacy regulations.
  • Support documentation of compensation processes and maintain audit-ready records.

Stakeholder Support

  • Serve as a point of contact for sales teams regarding compensation inquiries and issue resolution.
  • Collaborate with Sales Operations, Finance, and HR to resolve discrepancies and improve processes.
  • Provide training and guidance to sales teams on compensation tools and plan understanding.

Tools & Technologies:

  • Compensation Tools: Xactly, Varicent, or similar
  • CRM: MS Dynamics, Salesforce
  • Analytics: Excel (Advanced), Power BI
  • Productivity: PowerPoint, Outlook, SharePoint

Qualifications:

Required

  • Bachelors degree in Finance, Business, Economics, or related field.
  • 3-6 years of experience in sales compensation, sales operations, or financial analysis.
  • Strong analytical skills and attention to detail.
  • Proficiency in Excel and experience working with large datasets.
  • Ability to manage multiple priorities and meet tight deadlines.
  • Excellent communication and stakeholder management skills.

Preferred

  • Experience with sales compensation platforms (e.g., Xactly, Varicent).
  • Familiarity with CRM systems and sales performance metrics.
  • Understanding of incentive plan design and governance.

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