Sales Support- Plastics Packaging

6 days ago


Andheri East, Maharashtra, India Plast ERP Full time ₹ 9,60,000 per year

Hiring for Customer Service Executive (FMCG Background)

Location- Andheri East

Company- Manufacturing into Plastics Packaging

  • Bachelor's degree in Business, Commerce, or related field.
  • 4–6 years of experience in customer service or client servicing for FMCG clients, preferably in plastic manufacturing or packaging.
  • Strong understanding of FMCG supply chain dynamics and service expectations.
  • Serve as the primary point of contact for FMCG clients, ensuring timely communication and issue resolution.
  • Build and maintain strong relationships with procurement, supply chain, and packaging teams at client organizations.
  • Ensure all client documentation (POs, invoices, delivery notes) is accurate and complete.
  • Liaise with internal teams (QA, production, logistics) to resolve issues and implement corrective actions.
  • Address customer complaints related to product quality, delivery delays, or service issues.

Job Type: Full-time

Pay: ₹60, ₹80,000.00 per month

Experience:

  • FMCG Clients : 4 years (Preferred)
  • Customer support: 4 years (Preferred)
  • Plastics Packaging: 4 years (Preferred)

Work Location: In person


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