Sales Support Specialist

At Infoblox, every breakthrough begins with a bold "what if."

What if your ideas could ignite global innovation?

What if your curiosity could redefine the future?

We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it's like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500 , and we're looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold "what if" can take the world, your community, and your career.

Here, how we empower our people is extraordinary: Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running — and what we build is world-class: recognized as CybersecAsia's Best in Critical Infrastructure 2024 — evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every "what if" into "what's next".

In a world where you can be anything, Be Infoblox .

Sales Support Specialist

We have an opportunity for a Sales Support Specialist to join our Revenue operations team in Bangalore, reporting to Manager operations Sales Support. In this pivotal role, you will be enabling our sales organization to focus on customer engagement by acting as the first point of contact for all sales support needs throughout the opportunity lifecycle. Collaborating closely with sales reps, customers, and internal stakeholders. you will be responsible for providing operational, administrative, and customer-facing support to the sales organization. They ensure smooth execution of sales processes, accurate quote creation, timely order management, and effective communication Stakeholders.

Be a Contributor — What You'll Do

• Primary support contact for Sales; guide opportunity lifecycle (Order to Cash) and share updates on processes, systems, and policies.

• Quoting SME; ensure compliance, accuracy, and assist reps with CPQ quotes, pricing, discounts, and configurations.

• Minimize PO holds by matching quotes with POs and resolving discrepancies with Channel and Sales teams.

• Maintain records, generate pipeline/order reports, and provide insights for sales management decisions.

• First contact for sales issues; coordinate with cross-functional teams and keep sales informed on changes.

• Address quote/pricing queries, support proposals and documentation, and ensure timely follow-ups.

• Act as a trusted partner, driving sales team success and productivity.

Be Prepared — What You Bring

• 3+ years in Sales Support (Quoting) or Revenue Operations, preferably in SaaS.

• Strong knowledge of sales processes; hands-on with CPQ tools; proficient in Salesforce (SFDC) or similar CRMs; advanced Excel, PowerPoint, and Word skills.

• Skilled in analyzing data, identifying trends, and resolving issues with a logical, structured approach.

• Excellent verbal/written skills; proven ability to collaborate across teams and engage stakeholders at all levels.

• High accuracy in data/documentation; adept at managing multiple priorities in fast-paced environments.

• Proactive and teamwork-driven; experienced in coordinating with Sales, Finance, and Operations.

Bachelor's degree in Business, Sales, or related field.

Be Successful — Your Path

First 90 Days: Immerse in our culture, connect with mentors (Blox Buddies), and map the systems and meet with key stakeholders that rely on your work. Discuss and create short/long term goals.

Six Months:

• Master CPQ, Salesforce, and quoting processes.

• Achieve 100% accuracy in quotes and reduce PO discrepancies.

• Build strong sales rep relationships as go-to support.

• Deliver accurate, timely pipeline and order reports.

• Resolve 90% of queries within SLA.

• Collaborate with Finance, Legal, and Ops for smoother processes.

One Year:

• Drive process improvements to speed up quote-to-cash.

• Lead sales enablement sessions on tools and processes.

• Build advanced dashboards for pipeline and forecasting.

• Become a trusted advisor to sales leadership.

• Standardize documentation for scalability and training.

• Show measurable impact on sales productivity and PO cycle times.

Belong— Your Community

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you'll grow and belong here.

Be Rewarded — Benefits That Help You Grow, Thrive, Belong

• Comprehensive health coverage, generous PTO, and flexible work options

• Learning opportunities, career-mobility programs, and leadership workshops

• Sixteen paid volunteer hours each year, global employee resource groups, and a "No Jerks" policy that keeps collaboration healthy

• Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations

• Charitable Giving Program supported by Company Match

• We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications.

Ready to Be the Difference?

Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis