Customer Service Executive

2 weeks ago

Pune, Maharashtra, India WNS Holdings Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job description

Roles and Responsibilities

  • 0 - 3 years of experience in chat or voice process, having excellent communication in English
  • Provide excellent communication skills to resolve customer queries efficiently.
  • Work on multiple chats simultaneously, maintaining accuracy and efficiency.
  • Handle international chat and voice processes from various clients.
  • Handling all Voice and Processes in BPOs & Call centers. Communicating with them through various channels, including email.

Desired Candidate Profile

  • 0 - 3 years of experience in an International BPO or similar industry.
  • Excellent verbal and written communication skills in English language.
  • Proficiency in handling international voice and chat processes.
  • Strong problem-solving skills with attention to detail.

Note- Sat Sun there are no walkin, only on weekdays

Role: Customer Success, Service & Operations - Other

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success, Service & Operations - Other

Education

UG: Any Graduate

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