
dispatch supervisor
5 days ago
Key Responsibilities:
- Supervise and coordinate the activities of dispatch staff and drivers.
- Monitor dispatch board and assign routes based on delivery schedules, driver availability, and load requirements.
- Ensure all deliveries and pickups are made on time and in compliance with customer requirements and company policies.
- Communicate effectively with drivers, warehouse staff, and customers to resolve delays, changes, or issues.
- Track and report on delivery status, route efficiency, and driver performance.
- Maintain accurate records of dispatch activities, including timesheets, logs, and delivery documentation.
- Ensure compliance with DOT regulations, safety standards, and company procedures.
- Train and mentor dispatchers and drivers to improve performance and ensure consistent execution of responsibilities.
- Collaborate with management to develop and implement routing and dispatching strategies for efficiency and cost reduction.
- Respond to emergency or urgent situations with appropriate action plans and communication.
Qualifications:
- High school diploma or equivalent; Associate's or Bachelor's degree in logistics, business, or related field is a plus.
- 3+ years of experience in dispatch, logistics, or transportation, with at least 1 year in a supervisory role.
- Strong understanding of transportation regulations and routing software.
- Excellent communication and organizational skills.
- Proficient in Microsoft Office and dispatch software (e.g., TMS, GPS tracking systems).
- Ability to work in a fast-paced environment and handle stressful situations calmly.
- Strong problem-solving and decision-making abilities.
Job Type: Full-time
Pay: ₹18, ₹22,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
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