dispatch supervisor

5 days ago


Changodar Ahmedabad Gujarat, India jayantilal and company Full time ₹ 1,12,000 - ₹ 1,34,400 per year

Key Responsibilities:

  • Supervise and coordinate the activities of dispatch staff and drivers.
  • Monitor dispatch board and assign routes based on delivery schedules, driver availability, and load requirements.
  • Ensure all deliveries and pickups are made on time and in compliance with customer requirements and company policies.
  • Communicate effectively with drivers, warehouse staff, and customers to resolve delays, changes, or issues.
  • Track and report on delivery status, route efficiency, and driver performance.
  • Maintain accurate records of dispatch activities, including timesheets, logs, and delivery documentation.
  • Ensure compliance with DOT regulations, safety standards, and company procedures.
  • Train and mentor dispatchers and drivers to improve performance and ensure consistent execution of responsibilities.
  • Collaborate with management to develop and implement routing and dispatching strategies for efficiency and cost reduction.
  • Respond to emergency or urgent situations with appropriate action plans and communication.

Qualifications:

  • High school diploma or equivalent; Associate's or Bachelor's degree in logistics, business, or related field is a plus.
  • 3+ years of experience in dispatch, logistics, or transportation, with at least 1 year in a supervisory role.
  • Strong understanding of transportation regulations and routing software.
  • Excellent communication and organizational skills.
  • Proficient in Microsoft Office and dispatch software (e.g., TMS, GPS tracking systems).
  • Ability to work in a fast-paced environment and handle stressful situations calmly.
  • Strong problem-solving and decision-making abilities.

Job Type: Full-time

Pay: ₹18, ₹22,000.00 per month

Benefits:

  • Commuter assistance
  • Health insurance
  • Leave encashment
  • Provident Fund

Work Location: In person


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