Product Quality Manager
3 days ago
Role Overview
The Quality Manager will be responsible for ensuring end-to-end quality control across raw material procurement, processing, packaging, and finished goods. This role is critical in maintaining JIVA's brand promise of purity, safety, and superior taste.
Key Responsibilities
- Develop, implement, and monitor
quality assurance systems
for spices and blended masalas - Ensure compliance with
FSSAI, ISO, HACCP, and food safety regulations - Approve and monitor
raw material quality
, supplier audits, and vendor quality standards - Oversee
in-process and finished product quality checks
(colour, aroma, texture, moisture, microbial standards) - Manage
lab testing
, internal audits, and third-party testing coordination - Maintain proper
documentation, SOPs, COAs, batch records, and traceability systems - Handle
customer complaints
, root cause analysis, and corrective/preventive actions (CAPA) - Train production and packaging teams on
quality hygiene, GMP, and food safety practices - Work closely with procurement, production, and operations teams to ensure consistency and cost efficiency
- Drive continuous improvement in quality processes to support brand growth and scale
Desired Skills & Competencies
- Strong knowledge of
spice quality parameters and adulteration control - Hands-on experience in
food safety audits and certifications - Excellent attention to detail and problem-solving ability
- Strong documentation and compliance management skills
- Ability to lead and train teams with a quality-first mindset
- Proactive, disciplined, and process-oriented approach
Qualifications
- Bachelor's/Master's degree in
Food Technology, Microbiology, Chemistry, or related field - Experience in
spices, masala manufacturing, or FMCG food brands
is a must
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