Officer - Customer Service
2 days ago
Customer Service Support: • Assist in maintaining and monitoring service quality standards across various airport locations. • Support the implementation of customer delight initiatives as guided by the senior team. • Collaborate with on -ground teams to resolve customer service challenges effectively. Feedback and Analysis: • Collect and analyze passenger feedback from operational locations to identify improvement areas. • Compile data and prepare reports on customer service metrics and performance trends. • Share insights with the senior team to support decision -making and planning. Training and Development Support: • Assist in coordinating training sessions and workshops for on -ground hospitality staff. • Provide input on training needs based on observations and feedback from audits. • Promote adherence to established customer service protocols and standards. Audit and Compliance: • Participate in periodic audits to ensure adherence to hospitality and customer service SOPs. • Document observations during site visits and share recommendations with the senior team. Administrative Tasks: • Maintain records of feedback, training sessions, and customer service metrics. • Support the preparation of communication materials for customer service updates and initiatives.Requirements Educational Qualifications: • Bachelor's degree in Hospitality, Tourism, Business Administration, or a related field. Experience: • 1 -3 years of experience in customer service, preferably in the aviation, hospitality, or related industries. • Freshers with internships in hospitality/customer service may also apply. Skills and Competencies: • Strong communication and interpersonal skills. • Customer -centric mindset with a proactive problem -solving approach. • Basic analytical skills to interpret feedback and prepare reports. • Proficiency in MS Office (Excel, Word, PowerPoint). • Willingness to travel occasionally to operational locations.Benefits Competitive Salary: Industry -aligned compensation based on experience and performance. • Professional Growth: Opportunities for training and career advancement. • Dynamic Work Environment: Be part of a collaborative team focused on delivering exceptional customer experiences. • Comprehensive Benefits: Health insurance, wellness programs, and employee perks. • Work -Life Balance: Supportive policies to maintain a healthy personal and professional balance.
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Customer Service Officer
2 weeks ago
Jaipur, Rajasthan, India KR Business Solutions Full timeWe are looking a customer care executive JOB DESCRIPTIONS - Coordinate with healthcare providers, insurance companies, and patients to resolve claims-related issues. - Process medical billing and TPA (Third Party Administrator) claims in a timely manner. - Maintain accurate records of patient interactions, claims processing, and follow-ups. - Develop strong...
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Customer Service Officer
1 week ago
Jaipur, Rajasthan, India kosmix IT services Pvt Ltd Full timeHello Everyone, Number of Openings - 300 Designation - Customer Support (Voice/Non-Voice process) Salary - upto 31000 CTC Location - Jaipur(Work from Office) ON CALL AND TELEPHONIC Interview - Excellent communication skills in english required || No MTI || High on Tenses || Good thought process. 15 days a-commendation by company Relocate bonus 10k to...
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Customer Service Intern
2 weeks ago
Jaipur, Rajasthan, India Mr N Mrs Pet Full timeWelcome to **Mr n Mrs Pet**—India’s largest, quirkiest, and most lovable pet sourcing platform! We not only help pet lovers find their perfect companion but also provide top-notch pet services to ensure their furry (or feathery, or scaly) friends live their best lives. If you're a people person with a passion for pets and customer service, this role is...
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Customer Service Assistant
2 weeks ago
Jaipur, Rajasthan, India 10x Growth Accelerator Full time**Work Mode**: Work From Office **Job Details** - **Location**: Mansarovar, Jaipur - **Number of Positions**: 20 agents - **Salary Range**: ₹30,000 to ₹35,000 per month - **Experience**: Minimum 6 months in customer support - **Qualification**: Graduate - **Skillset Required**: Excellent communication skills in English **Key Responsibilities** - Handle...
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Customer Service Representative
2 days ago
Jaipur, Rajasthan, India VCollaborate consulting Full time**Location**: Jaipur (Work from Office) **Job Type**: Full-time, Permanent **Working Days**: 5.5 Days a Week **Shift Timing**: Day Shift Only **Interview Mode**: Walk-in **Openings Available**: - **High-End Premium Customer Service**: - Vacancies: 40 - Salary: Up to ₹25,000 CTC - Requirement: Excellent communication; international BPO experience...
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Customer Service Representative
5 hours ago
Jaipur, Rajasthan, India VCollaborate consulting Full time**Location**: Jaipur (Work from Office) **Job Type**: Full-time, Permanent **Working Days**: 5.5 Days a Week **Shift Timing**: Day Shift Only **Interview Mode**: Walk-in **Openings Available**: - **High-End Premium Customer Service**: - Vacancies: 40 - Salary: Up to ₹25,000 CTC - Requirement: Excellent communication; international BPO experience...
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Customer Service Representative
1 week ago
Jaipur, Rajasthan, India VCollaborate consulting Full time**Location**: Jaipur (Work from Office) **Job Type**: Full-time, Permanent **Working Days**: 5.5 Days a Week **Shift Timing**: Day Shift Only **Interview Mode**: Walk-in **Openings Available**: - **High-End Premium Customer Service**: - Vacancies: 40 - Salary: Up to ₹25,000 CTC - Requirement: Excellent communication; international BPO experience...
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Customer Service Executive
7 days ago
Jaipur, Rajasthan, India Balwaan Krishi Full time**Position Description**: FAE has to attend nbound/Outbound calls from our regional customer e.g **(Kannada, Telugu, Tamil, Malayalam, Marathi & Bengali)**. Following calling scripts you need to take orders, answer inquiries and questions, provide information & also make farmers interested to buy machinery. **Responsibilities & Duties**: - Answer calls. -...
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Receptionist/customer Service
5 hours ago
Jaipur, Rajasthan, India sevyam treatments private limited Full timeWe are looking for a pleasant **Front Desk Representative**to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The goal is to make guests and visitors feel comfortable and valued while on our...
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Teller/customer Service
2 days ago
Jaipur, Rajasthan, India HR on Click Full time**Job description** Arbour Clothing Co. is looking for a dedicated and proactive Telecaller/Sales Agent to join the Marketing team. This role focuses on maintaining relationships with retailers and distributors by providing excellent follow-up services and collecting feedback. The position will support the marketing efforts by ensuring smooth communication...
