Customer Service Executive

2 days ago


Jaipur Rajasthan, India Balwaan Krishi Full time

**Position Description**:
FAE has to attend nbound/Outbound calls from our regional customer e.g **(Kannada, Telugu, Tamil, Malayalam, Marathi & Bengali)**. Following calling scripts you need to take orders, answer inquiries and questions, provide information & also make farmers interested to buy machinery.

**Responsibilities & Duties**:

- Answer calls.
- Handle customer inquiries over calls.
- Manage & Resolve Customer Complaints.
- Provide customer with Product & Service Information.
- Enter new Customer Information into system.
- Process Orders.
- Document all call information according to standard ongoing procedures.

**Skills**:

- **Good Communication skills in (Kannada, Telugu, Tamil & Malayalam)**
- Active listening skills.
- Discipline.
- Data entry skills.
- Typing and word processing skills.
- Documentation skills.

**Location**:
Jaipur (Work from Office)

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person



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