Customer Service Officer
2 weeks ago
We are looking a customer care executive
JOB DESCRIPTIONS
- Coordinate with healthcare providers, insurance companies, and patients to resolve claims-related issues.
- Process medical billing and TPA (Third Party Administrator) claims in a timely manner.
- Maintain accurate records of patient interactions, claims processing, and follow-ups.
- Develop strong relationships with clients through excellent customer service skills.
- Ensure compliance with regulatory requirements and industry standards.
- Maintaining & uploading patient's files on the portal.
- Couriering the hard copy of patient's medical file to the Insurance companies.
- Responsible for all co-ordination activities from patient's admission to discharge
- Devise and establish a hospital’s quality procedures, standards, and specifications
- Review patient requirements and make sure they are met.
- Set standards for quality as well as health and safety
- Make sure that services meet international and national standards
- Look at ways to reduce waste and increase efficiency
- Define quality procedures in conjunction with operating staff
- Set up and maintain controls and documentation procedures
- Monitor performance by gathering relevant data and produce statistical reports
- Do visits to hospital in Jaipur as well in PAN India.
- Handling all other office work.
Kindly share resume on 7374040004
Pay: ₹10,840.22 - ₹15,835.85 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Yearly bonus
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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