Customer Service Representative

1 day ago

Jaipur Rajasthan, India 10x Growth Accelerator Full time

**Role Overview**

We are hiring **Customer Support Executives** for the Health Campaign (Ramp) project. The role involves handling customer interactions, resolving queries, and ensuring a positive experience while adhering to process guidelines.

**Eligibility Criteria**
- **Education**: Graduate / Undergraduate
- **Experience**:
**Key Responsibilities**
- Handle inbound and outbound calls for the Health Campaign process.
- Provide accurate information and assistance to customers.
- Ensure high-quality customer service with empathy and professionalism.
- Meet daily productivity and quality benchmarks.
- Maintain proper documentation of customer interactions.
- Collaborate with team members and report to supervisors as per requirements.

**Job Details**
- **Headcount Requirement**:

- **Contract Duration**: 2 Months
- **Shifts**: Rotational
- **Work Mode**: [Specify - Work From Office / Hybrid / Work From Home]
- **Compensation**: [To be defined as per company policy]
- **Additional Benefits**: [Cabs, meal allowance, performance incentives, etc. - if applicable]

**Skills Required**:

- Excellent communication skills in English (both verbal and written).
- Customer-oriented with strong problem-solving abilities.
- Ability to work in rotational shifts.
- Basic computer knowledge and typing speed.
- Prior healthcare/customer support experience preferred (for relevant experience pool).

**Job Types**: Full-time, Contractual / Temporary
Contract length: 2 months

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Ability to commute/relocate:

- Jaipur city, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (required)
- Hindi (required)

**Location**:

- Jaipur city, Rajasthan (required)

Work Location: In person

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