Tele Sales Associate
3 days ago
We are seeking an experienced and motivated Client Connect & Relationship Executive to manage customer interactions, handle lead follow-ups, and support daily back-office operations. The candidate should have at least 1 year of experience in telecalling, customer relationship, or support roles, with excellent communication and organizational skills.
Key Responsibilities
- Manage lead maturing and follow-up calls to convert prospects into customers.
- Maintain accurate customer relationship management (CRM) data and call records.
- Receive inbound calls and provide prompt support and information to customers.
- Build and maintain strong relationships with existing and potential clients.
- Coordinate with the sales and operations teams for smooth service delivery.
- Perform back-office duties including data entry, documentation, and report generation.
- Ensure timely communication and maintain a professional tone with every interaction.
- Work towards achieving individual and team performance targets.
Skills & Qualifications
- Excellent verbal communication in Bengali, Hindi and English.
- Strong coordination and follow-up skills.
- Basic computer knowledge (MS Office, CRM tools, email handling).
- Positive attitude, patience, and good interpersonal skills.
- Ability to multitask and handle customer queries effectively.
Required Skills
- Minimum 1 year of experience in telecalling, customer service, CRM, or back-office operations.
- Excellent communication skills in Hindi and English (knowledge of other languages is an advantage).
- Strong coordination, follow-up, and documentation skills.
- Basic computer knowledge (MS Office, Email, CRM software).
- Confident, disciplined, and goal-oriented.
Job Type: Full-time
Pay: ₹10, ₹20,000.00 per month
Application Question(s):
- What is Your Current Monthly Salary?
- What is your Current Age?
Education:
- Bachelor's (Required)
Experience:
- Tele Sales: 1 year (Required)
Language:
- Hindi (Required)
- English (Required)
- Bengali (Required)
Work Location: In person
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