Tele Sales Associate

5 days ago


Ballygunge, West Bengal, India SB CREATION Full time ₹ 2,40,000 per year

We are seeking an experienced and motivated Client Connect & Relationship Executive to manage customer interactions, handle lead follow-ups, and support daily back-office operations. The candidate should have at least 1 year of experience in telecalling, customer relationship, or support roles, with excellent communication and organizational skills.

Key Responsibilities

  • Manage lead maturing and follow-up calls to convert prospects into customers.
  • Maintain accurate customer relationship management (CRM) data and call records.
  • Receive inbound calls and provide prompt support and information to customers.
  • Build and maintain strong relationships with existing and potential clients.
  • Coordinate with the sales and operations teams for smooth service delivery.
  • Perform back-office duties including data entry, documentation, and report generation.
  • Ensure timely communication and maintain a professional tone with every interaction.
  • Work towards achieving individual and team performance targets.

Skills & Qualifications

  • Excellent verbal communication in Bengali, Hindi and English.
  • Strong coordination and follow-up skills.
  • Basic computer knowledge (MS Office, CRM tools, email handling).
  • Positive attitude, patience, and good interpersonal skills.
  • Ability to multitask and handle customer queries effectively.

Required Skills

  • Minimum 1 year of experience in telecalling, customer service, CRM, or back-office operations.
  • Excellent communication skills in Hindi and English (knowledge of other languages is an advantage).
  • Strong coordination, follow-up, and documentation skills.
  • Basic computer knowledge (MS Office, Email, CRM software).
  • Confident, disciplined, and goal-oriented.

Job Type: Full-time

Pay: ₹10, ₹20,000.00 per month

Application Question(s):

  • What is Your Current Monthly Salary?
  • What is your Current Age?

Education:

  • Bachelor's (Required)

Experience:

  • Tele Sales: 1 year (Required)

Language:

  • Hindi (Required)
  • English (Required)
  • Bengali (Required)

Work Location: In person



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