Customer Relations Manager

We're Hiring: Customer Success ManagerLocation: LudhianaAbout EDU - Powered by Techmutant Software Solutions LLPAt EDU, we are on a mission to redefine how schools, colleges, and universities run with our AI-powered ERP solutions. From streamlining administration to enhancing learning experiences, we empower institutions to operate smarter, faster, and...

ResponsibilitiesResponsible for ensuring end to end services provided to our customer are functioning and meet contracted service levels and quality standards.Will manage and develop customer relationships at senior level to maximise customer satisfaction and ensure services are in line with the customers IT/IS business strategy.Responsible to produce a...

Customer Relationship Management:Building and maintaining positive relationships with customers, acting as a primary point of contact for inquiries, feedback, and complaints.Customer Service:Providing exceptional customer service, resolving issues, and ensuring customer satisfaction.Data Analysis:Analyzing customer data to identify trends, segment customers,...

HIRING: Customer Care ManagerAT : GAD Convent Sr. Sec. School (Tedhi road, Shimlapuri, Ludhiana)We are looking for a dynamic and experienced CRE/CCM l to join our leadership team.MUST GOOD ENGLISH COMUNICATION SKILLMust have team handling experience and customer handling experienceLocation: GAD Convent Sr. Sec. School (Tedhi road, Shimlapuri,...

Role & responsibilitiesIndustrial Relations at PlantEmployee Relations and WelfareEmployee Engagements & ConnectTeam Building & LeadershipContract Labour ManagementStatutory CompliancesAudits & CompliancesPreferred candidate profileMSW/MBA- HR/ IR with Experience of 15 to 25 Years.

Key Responsibilities:Track shipments and ensure timely updates are provided to customers.Handle customer queries and concerns professionally via email and phone.Provide end-to-end updates to customers on the status of their shipment.Make and receive both incoming and outgoing calls regarding courier services.Coordinate with internal teams (dispatch,...

Job Title: Customer Service Associate Location: Ludhiana (Punjab) Experience: 0 to 1 Year Gender: Female Salary: 1.80 LPA Job Summary: We are seeking a proactive and customer-focused Customer Service Associate to join our growing team. The ideal candidate should possess excellent communication skills in Bengali, a positive...

Role & responsibilitiesProviding help and advice to visiting customers in case any help they ask for.Communicating courteous y with customers by telephone, email and face to face.Investigating and solving customers' problems.Handling customer complaints or any crises, such as security, Technical issues or a customer being taken ill.Make customers aware of...

A B2B Telesales Manager is responsible for leading a team to sell products or services to other businesses by phone, achieving sales targets, developing strategies, and providing coaching. Key responsibilities include managing sales staff, training and motivating the team, setting targets, analyzing market trends, and overseeing outbound and inbound...

Job Description: As a full-time employee, you will be required to work in person at the designated work location. Key Responsibilities: - Attend work at the specified location regularly and punctually. - Carry out assigned tasks efficiently and effectively. Qualifications Required: - Ability to work in a physical office environment. - Good time management...