Senior Engineer
2 days ago
Project Overview :
Northern Trust is seeking a strategic and hands-on Senior Engineer to lead the End User Computing (EUC) team with a focus on MacOS and iOS platforms. The role will manage enterprise-level MDM and MAM infrastructure, integrate JAMF and Microsoft Intune, and deliver seamless digital workspace solutions for both on-site and remote employees.
Role & Responsibilities :
The Senior Engineer will :
- Evaluate, install, integrate, and monitor Apple devices and related software in a multi-vendor environment.
- Ensure compliance with organizational controls, standards, and policies.
- Design and deliver scalable, secure, and efficient EUC solutions.
- Lead device lifecycle management for macOS and iOS platforms, including deployment,
patching, and upgrades.
- Support MDM/MAM environments with JAMF and Microsoft Intune.
- Troubleshoot issues across MacOS/iOS, networking, Active Directory, and Azure AD.
- Collaborate with IT operations, security, and business teams to enhance user productivity.
- Document solutions and processes, ensuring adherence to ITSM models.
- Mentor junior engineers and foster a team-oriented, problem-solving culture.
Must-Have Skills :
- 7 years of experience in managing and supporting MacOS/iOS environments.
- Hands-on expertise in MDM/MAM solutions (JAMF, Microsoft Intune).
- Strong knowledge of Active Directory, Azure AD, and Group Policy Objects (GPO).
- Solid understanding of networking fundamentals and enterprise security best practices.
- Experience in multi-vendor IT environments.
- Knowledge of conferencing platforms (Zoom, Teams, WebEx, etc.).
- Familiarity with ITSM models (e.g., ServiceNow, Remedy).
Nice-to-Have Skills :
- Experience with Office 365 suite administration.
- Exposure to Azure DevOps (ADO).
- Strong written and verbal communication skills.
- Ability to manage multiple priorities and projects effectively.
Qualifications :
- Bachelors degree in Computer Science, Engineering, or related discipline (or equivalent
experience).
Ideal Candidate Traits :
- Proactive, enthusiastic, and collaborative team player.
- Strong analytical and problem-solving skills.
- Ability to communicate effectively across all levels of the organization.
- Capable of leading initiatives and motivating teams to meet goals.
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