Technical Account Manager

3 days ago


Delhi, Delhi, India Radware Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Radware Advanced Services organization is looking for top–notch, energetic, effective, and willing to engage Technical Account Manager - to take a holistic responsibility on technical execution and success of Radware strategic customers.

Radware's technical account manager (TAM) is a proactive consultant that implements best practices, provides guidance, and optimizes networking and application resources.

The TAM reviews and validates custom application - design and provides guidance during planning and implementation to help minimize risks and maximize investment.

The TAM is a single point of contact that delivers fast resolutions with project and support planning, on-going communication, and trend reports.

The position location is in India. (EU Timezone)

Responsibilities:

  • Weekly conference calls related to POCs & ongoing projects
  • Project plan review and validation
  • Monthly and quarterly reports
  • Case history and trend analysis
  • Sample test plan set-up
  • Review end-user support plans
  • Software update recommendations
  • Recommendations for end-user environments
  • Best practices and recommendations for ongoing proactive optimization
  • Minimize deployment risk
  • Optimize application performance and roll-out time
  • Maximize investment in the application infrastructure

At least 5 years industry relevant, Networking and Security integration/maintenance work experience

·       Excellent knowledge and hands-on experience of networking equipment with AWS CDN.

·       Security consulting experience

·       Strong presentation skills, communication and interpersonal skills – written and verbal

·       Fluent English communication – written and verbal

·       Experiences in working with EU customers



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