Operations Executive

1 week ago

Mumbai, Maharashtra, India OPTIHIRE SOLUTION Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Key Responsibilities:

  1. File Handling & Booking Management:


• Handle end-to-end operations for FIT and Group bookings to Europe & Scandinavia.


• Coordinate with DMCs, hotels, transporters, and local vendors for confirmations, vouchers, and travel documents.


• Ensure accurate costing, inclusions, and service details as per approved quotation.


• Prepare and issue service vouchers, itineraries, and final travel documents within deadlines.

  1. Coordination & Communication:


• Liaise with the Sales, Accounts, and RedBook/Portal teams to ensure smooth file flow and payment status updates.


• Communicate with suppliers for last-minute changes, upgrades, or special requests.


• Maintain proactive communication with agents/clients regarding booking progress and confirmations.

  1. Quality Control:


• Double-check all services and inclusions before client travel to avoid discrepancies.


• Verify vouchers, sightseeing inclusions, and timings to ensure operational accuracy.


• Track service feedback post-travel and highlight any service gaps to management.

  1. Documentation & Reporting:


• Maintain detailed records of all bookings, confirmations, vendor invoices, and client communications.


• Update operational trackers, RedBook, and MIS reports on a daily basis.


• Prepare operational reports for management review on file closures, pending payments, and supplier follow-ups.

  1. Vendor & Product Knowledge:


• Build strong relationships with Europe & Scandinavian suppliers, ensuring competitive rates and smooth coordination.


• Stay updated on new hotels, sightseeing attractions, transfers, and visa regulations for European destinations.


• Suggest itinerary improvements and cost efficiencies for recurring destinations and popular routes.

Key Responsibilities:

  1. File Handling & Booking Management:


• Handle end-to-end operations for FIT and Group bookings to Europe & Scandinavia.


• Coordinate with DMCs, hotels, transporters, and local vendors for confirmations, vouchers, and travel documents.


• Ensure accurate costing, inclusions, and service details as per approved quotation.


• Prepare and issue service vouchers, itineraries, and final travel documents within deadlines.

  1. Coordination & Communication:


• Liaise with the Sales, Accounts, and RedBook/Portal teams to ensure smooth file flow and payment status updates.


• Communicate with suppliers for last-minute changes, upgrades, or special requests.


• Maintain proactive communication with agents/clients regarding booking progress and confirmations.

  1. Quality Control:


• Double-check all services and inclusions before client travel to avoid discrepancies.


• Verify vouchers, sightseeing inclusions, and timings to ensure operational accuracy.


• Track service feedback post-travel and highlight any service gaps to management.

  1. Documentation & Reporting:


• Maintain detailed records of all bookings, confirmations, vendor invoices, and client communications.


• Update operational trackers, RedBook, and MIS reports on a daily basis.


• Prepare operational reports for management review on file closures, pending payments, and supplier follow-ups.

  1. Vendor & Product Knowledge:


• Build strong relationships with Europe & Scandinavian suppliers, ensuring competitive rates and smooth coordination.


• Stay updated on new hotels, sightseeing attractions, transfers, and visa regulations for European destinations.


• Suggest itinerary improvements and cost efficiencies for recurring destinations and popular routes.

Interested Candidates kindly share the cv on or call on

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