Engagement Manager

13 hours ago


Shivaji Nagar, Maharashtra, India Talescope consulting Full time ₹ 12,00,000 - ₹ 36,00,000 per year


We are looking for an Engagement/Implementation Manager to work with our client that is disrupting the way enterprises consume B2B goods and services, and manage corporate spend.

Responsibilities:

  • Collaborate closely with clients to understand their needs and offer assistance throughout the implementation and integration phases.
  • Develop and execute an implementation strategy for each client, considering timelines, impacts, and risks.
  • Engage in the analysis, design, and implementation of business systems.
  • Develop proposals for new systems, procedures, and/or processes.
  • Serve as a point of contact with subsidiary management and staff to resolve any issues that may arise.
  • Undertake conversion and post-conversion activities, including product showcases and training sessions.
  • Overcome implementation obstacles and removing constraints that may hinder progress.
  • Utilizes various forms of tools and technology to deliver an unprecedented client experience.
  • Implements and enforces program practices that set proper expectations with clients and then delivers on those expectations.
  • Documents escalations and issues for future review.

Requirements & Skills:

  • Displays the ability to negotiate effectively in order to come up with amicable resolutions.
  • Shows excellent verbal and written communication skills; enunciates clearly and firmly while being empathetic to the needs of the client.
  • Proves that he or she can execute projects on time and within a budget as required.


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