Agile Delivery Lead

16 hours ago

Shivaji Nagar, Maharashtra, India THERMAX Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Role Overview

We are seeking an Agile Delivery Lead to join our CX Products team who will combine the strengths of a Scrum Master and a Business Analyst to enable high-performing teams, ensure customer and business value delivery, and foster a culture of continuous improvement. This role bridges the gap between business and technology, ensuring customer needs translate into actionable, high-quality outcomes.

Key Responsibilities

Agile Delivery & Facilitation (Scrum Master)

  • Facilitate Agile ceremonies (daily stand-ups, sprint planning, reviews, retrospectives).
  • Remove blockers, foster collaboration, and coach the team in Agile principles.
  • Protect the team from scope creep and ensure adherence to Agile best practices.
  • Drive continuous improvement in team performance and delivery efficiency.

Business Analysis & Value Delivery (BA)

  • Elicit, analyze, and document business requirements from stakeholders.
  • Collaborate with Product Owner and business teams to refine product backlog.
  • Ensure clear user stories with acceptance criteria are defined and understood.
  • Translate business needs into actionable features that deliver measurable value.

Stakeholder Engagement

  • Act as a bridge between business stakeholders and development teams.
  • Ensure alignment of priorities, expectations, and delivery timelines.
  • Communicate progress, risks, and dependencies in a transparent manner.

Skills & Qualifications

  • Strong experience as a Scrum Master and Business Analyst.
  • Proven track record of driving Agile delivery in cross-functional teams.
  • Excellent facilitation, communication, and stakeholder management skills.
  • Experience in manufacturing industry and CX products would be preferable
  • Familiarity with Agile tools (Jira, Azure DevOps, Rally, or equivalent).
  • Certifications preferred: CSM/PSM (Scrum Master), CBAP/CSPO (Business Analysis/Product Ownership).
  • Total experience 7-10 years with at least 5 years in Scrum master/BA role

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