Implementation Lead

11 hours ago

Shivaji Nagar, Maharashtra, India Talescope consulting Full time ₹ 1,80,000 - ₹ 2,40,000 per year


We are looking for an Implementation Lead to work with our client that is disrupting the way enterprises consume B2B goods and services, and manage corporate spend.

Responsibilities:

  • Collaborate closely with clients to understand their needs and offer assistance throughout the implementation and integration phases.
  • Develop and execute an implementation strategy for each client, considering timelines, impacts, and risks.
  • Engage in the analysis, design, and implementation of business systems.
  • Develop proposals for new systems, procedures, and/or processes.
  • Serve as a point of contact with subsidiary management and staff to resolve any issues that may arise.
  • Undertake conversion and post-conversion activities, including product showcases and training sessions.
  • Overcome implementation obstacles and removing constraints that may hinder progress.
  • Utilizes various forms of tools and technology to deliver an unprecedented client experience.
  • Implements and enforces program practices that set proper expectations with clients and then delivers on those expectations.
  • Documents escalations and issues for future review.

Requirements & Skills:

  • Displays the ability to negotiate effectively in order to come up with amicable resolutions.
  • Shows excellent verbal and written communication skills; enunciates clearly and firmly while being empathetic to the needs of the client.
  • Proves that he or she can execute projects on time and within a budget as required.

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