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Customer Relationship Manager

2 weeks ago

Ahmedabad, Gujarat, India LABEL S4U Full time ₹ 6,00,000 - ₹ 12,00,000 per year

About the Role

Label S4U is seeking a Customer Relationship Manager to manage client interactions and enhance customer satisfaction while driving sales in women's wear. The role demands professionalism, strong communication, and building lasting customer relationships.

Key Responsibilities

  • Manage customer queries and service requests across calls, WhatsApp, and in-person.
  • Drive sales through effective client engagement, upselling, and follow-ups.
  • Ensure timely coordination with internal teams for smooth order processing and service delivery.
  • Strengthen customer loyalty through proactive relationship management.

Requirements

  • 5 years of experience in customer service or sales (fashion/retail preferred).
  • Excellent communication and interpersonal skills.
  • Proven ability to manage client relations with professionalism and empathy.
  • Stable work history with consistency in previous roles.
  • Fluency in English & Hindi