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Customer Relationship Manager
2 weeks ago
About the Role
Label S4U is seeking a Customer Relationship Manager to manage client interactions and enhance customer satisfaction while driving sales in women's wear. The role demands professionalism, strong communication, and building lasting customer relationships.
Key Responsibilities
- Manage customer queries and service requests across calls, WhatsApp, and in-person.
- Drive sales through effective client engagement, upselling, and follow-ups.
- Ensure timely coordination with internal teams for smooth order processing and service delivery.
- Strengthen customer loyalty through proactive relationship management.
Requirements
- 5 years of experience in customer service or sales (fashion/retail preferred).
- Excellent communication and interpersonal skills.
- Proven ability to manage client relations with professionalism and empathy.
- Stable work history with consistency in previous roles.
- Fluency in English & Hindi
