Business Analyst
1 week ago
Key Responsibilities
Requirement Gathering & Analysis :
- Collaborate with stakeholders to gather and document clear and actionable business requirements.
- Analyze and refine user needs, ensuring feasibility and clarity for all involved teams.
- Translate business requirements into detailed functional specifications, user stories, and acceptance criteria to guide development and testing efforts.
Stakeholder Communication & Coordination
- Act as a liaison between business teams, developers, QA, and project managers to ensure seamless communication and understanding of requirements.
- Facilitate requirement walkthroughs, sprint planning, and user acceptance testing (UAT) sessions.
- Provide regular updates on project progress, risks, and any potential impacts to relevant stakeholders and teams.
Testing & Validation
- Assist in defining and documenting test cases to ensure new features meet business requirements and function as expected.
- Perform root cause analysis for defects and work with teams to resolve any issues.
- Collaborate with QA teams to ensure comprehensive and accurate test coverage, driving a higher level of product quality.
Documentation & Reporting
- Maintain accurate and up-to-date documentation, including Business Requirement Documents (BRDs), user guides, release notes, and other project-related materials.
- Track and report on project progress, risks, and dependencies, ensuring transparency and timely issue resolution.
- Support post-release validation efforts and participate in continuous improvement initiatives to enhance business processes and system performance.
Experience With Excel & Data Analysis
- Proficiency in Microsoft Excel, including advanced features such as formulas, pivot tables, and data visualization tools.
- Ability to analyze large datasets and extract meaningful insights to support decision-making and process improvements.
Experience With CMS & Product Configuration
- Hands-on experience with Content Management Systems (CMS) for managing product catalogs, configurations, and dynamic content.
- Familiarity with pricing models, product setup, version control, and integrations within CMS environments.
- Ability to work with rule-based engines, content updates, and product lifecycle management tools.
- Understanding of integrations between CMS and other enterprise systems (e. , CRM, ERP), ensuring alignment with overall business systems.
Required Skills & Qualifications
- Education : Bachelor's degree in Business Administration, Information Technology, or a related field.
- Experience : Minimum of 2 years of experience as a Business Analyst or similar role, with a focus on requirement gathering, testing, and stakeholder communication.
Technical Skills
- Proficiency in Microsoft Excel (advanced functions, pivot tables).
- Experience with CMS platforms and product configuration management.
- Familiarity with data analysis and reporting tools.
- Communication Skills : Strong written and verbal communication skills with the ability to articulate complex technical information to non-technical stakeholders.
- Problem-Solving : Ability to identify, analyze, and resolve issues in collaboration with cross-functional teams.
Preferred Qualifications
- Experience with agile methodologies, such as Scrum or Kanban.
- Certifications in Business Analysis (e., CBAP, CCBA) or related areas.
- Experience working with CRM, ERP, and other enterprise-level systems
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