Collection executive

4 days ago

Andheri East, Maharashtra, India Fintech Cloud Private Limited Full time ₹ 3,00,000 - ₹ 3,10,000 per year

Job Title: Collection Executive

We are seeking a motivated and results-driven Collection Executive to join our dynamic team. In this role, you will play a crucial part in managing our accounts receivable, ensuring timely collections, and maintaining positive relationships with our clients.

Responsibilities:

  • Contact customers via phone, email, or in-person to collect outstanding payments.
  • Negotiate payment plans and terms that align with company policies while satisfying customer needs.
  • Maintain accurate records of customer interactions and payment agreements in our system.
  • Analyse customer accounts to identify trends and potential issues affecting payment timelines.
  • Collaborate with the sales team to resolve customer disputes and improve collection processes.
  • Prepare regular reports on collection activities and outstanding balances for management review.
  • Provide excellent customer service by addressing inquiries related to billing or account status.
  • Stay updated on industry trends and best practices to enhance collection strategies.

Requirements:

  • A minimum of 1 years of experience in collections or a related field is preferred.
  • Strong communication skills with the ability to negotiate effectively.
  • Basic knowledge of MS Office (Excel, Word, Outlook).
  • Familiarity with collection tools/CRM/ERP systems.
  • The ability to work independently as well as part of a team.
  • A positive attitude and resilience in overcoming challenges during the collection process.

Preferred Qualifications:

  • Bachelor's degree in finance, business administration, or a related field is a plus.
  • Experience in banking, NBFCs, BPO, or finance companies is an added advantage.

Job Types: Full-time, Permanent

Pay: ₹300, ₹310,000.00 per year

Benefits:

  • Provident Fund

Experience:

  • Collection Executive : 1 year (Preferred)

Language:

  • English, Marathi, Hindi (Preferred)

Work Location: In person

Application Deadline: 18/09/2025

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