Assistant Logistics Manager

3 days ago

Delhi, Delhi, India Dentalkart Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Job Title: Assistant Manager – Logistics

Department: Logistics

Location: Chattarpur, Delhi

Job Type: Full-Time

Job Purpose:
To lead and manage the logistics operations team, ensuring efficient performance in courier partner management, NDR handling, TAT compliance, invoice reconciliation, and reporting. The Manager – Logistics Operations will oversee team members like Team leads or Executives (drive operational improvements, ensure SLA adherence, and implement strategic logistics solutions.

Key Responsibilities:

Team & Performance Management


• Lead and supervise logistics operations and Executives.


• Set clear goals and KPIs in line with company strategy; monitor progress and guide team members.


• Conduct performance reviews and support team for development and training.

Courier Partner & Delivery Oversight


• Oversee courier partner performance, ensuring monthly and consolidated reports are prepared and reviewed.


• Maintain high delivery success rates by managing escalations, Non-Delivery Reports (NDRs), and stuck shipments effectively.


• Evaluate and onboard new courier partners, ensuring alignment with cost and performance benchmarks.

Finance & Reconciliation Oversight


• Supervise invoice processing, freight reconciliation, and dispute management.


• Ensure timely approval, forwarding to accounts, and COD remittance tracking.


• Collaborate with Finance for compliance with SLAs and audit readiness.

Reporting & Analysis


• Review and validate courier performance and logistics efficiency reports prepared by the team.


• Present consolidated operational performance data to senior management with improvement recommendations.

Requirements:

Education:


• Bachelor's degree in Logistics, Supply Chain, Business Administration, or related field (MBA or B.Tech preferred).

Experience:


• Minimum 3–4 years of experience in logistics or supply chain operations, with at least 2 years in a managerial capacity.

Skills:


• Strong leadership and team management skills.


• In-depth knowledge of logistics software (WMS, TMS, ERP platforms such as Clickpost, Vinculum, SAP).


• Strong analytical, decision-making, and reporting skills.


• Proven track record in SLA and vendor performance management.


• Excellent communication and cross-functional collaboration abilities

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