Mobile Device Management

2 weeks ago

Bengaluru, Karnataka, India Careernet Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Key Skills: Technical Support, Asset Management, MDM, MAC, Intune, JAMF & ABM

Roles and Responsibilities:

  • Manage and support mobile devices using industry-standard MDM solutions.
  • Oversee asset management processes to ensure accurate tracking and optimal utilization of IT assets.
  • Provide L1 and L2 technical support for MAC systems, diagnosing and resolving hardware/software issues.
  • Administer and configure tools such as Intune, JAMF, and Apple Business Manager (ABM).
  • Collaborate with cross-functional teams to implement best practices in device management and support.
  • Ensure compliance with company security policies and data protection standards.
  • Stay updated with the latest advancements in MDM technologies and MAC support tools.
  • Prepare and maintain technical documentation, knowledge base articles, and asset records.

Skills Required:

Technical Skills:

  • Strong expertise in Mobile Device Management (MDM) solutions.
  • Experience in MAC support and troubleshooting across hardware and software.
  • Proficiency in Intune, JAMF, and Apple Business Manager (ABM).
  • Knowledge of asset management processes and lifecycle tracking.
  • Familiarity with networking, security policies, and compliance requirements.

Soft Skills:

  • Strong problem-solving and analytical skills.
  • Excellent communication and end-user support capabilities.
  • Ability to work independently as well as in a team environment.
  • Detail-oriented with strong organizational skills
  • Proactive approach to incident management and issue resolution.

Education: Bachelor's degree in Computer Science or a related field is preferred.

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