Senior Quality Analyst

2 weeks ago

Greater Kolkata Area, India Sundew Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Sundew is a leading digital transformation firm with a 18 year legacy of excellence. We specialize in digital strategy, application development, and engineering, utilizing MEAN, MERN, and LAMP stacks, with PHP Laravel as our primary proficiency. We are looking for a
Senior Quality Analyst
who will take ownership of
end-to-end QA strategy
, mentor a team, and ensure flawless delivery of
web and mobile applications
. This role requires very strong command over
manual testing, test reporting, Agile methodologies, and RCA practices
, along with exposure to
AI in QA
. The right candidate will be a
quality champion, stakeholder communicator, and process improver
.

Key Responsibilities

  • Lead
    QA strategy and execution
    for multiple concurrent projects.
  • Mentor, manage, and upskill a team of
    4–5 QA professionals
    .
  • Define and maintain
    test strategy, test plans, test cases, and test reporting templates
    .
  • Perform
    manual testing, regression testing, and exploratory testing
    across applications.
  • Track, analyze, and close defects using
    JIRA.
  • Conduct
    RCA sessions
    to reduce recurring defects and improve quality outcomes.
  • Actively participate in
    Agile ceremonies
    (planning, reviews, retrospectives, stand-ups).
  • Drive
    continuous QA process improvements
    and explore
    AI-enabled testing
    opportunities.
  • Communicate with
    clients, product managers, and global stakeholders
    to ensure alignment.

Required Skills & Qualifications

  • Bachelor's in
    Computer Science/IT/Software Engineering
    (Master's preferred).
  • 6–9 years of experience
    in software QA (Manual Testing – Web/Mobile).
  • Strong knowledge of
    Agile/Scrum, SDLC, STLC, Defect Life Cycle
    .
  • Expertise in
    test planning, execution, and defect tracking
    .
  • Hands-on experience in
    functional, regression, exploratory testing
    .
  • Strong communication & leadership skills to manage teams and client interactions.
  • Ability to prepare and present
    test summary reports, execution dashboards, defect metrics (Defect Density, Defect Leakage, Defect Removal Efficiency), Test Coverage reports, and Sprint QA status reports
    for stakeholders and clients

Certifications

  • ISTQB Certified Tester (Foundation/Advanced)
    –
    Mandatory
    .
  • Preferred: CSM/PSM (Agile Certification) and/or AI-related QA certifications.

Good to Have

  • Exposure to
    test automation tools
    (Selenium, Cypress, Playwright).
  • API testing knowledge (
    Postman, Rest API
    ).
  • Hands-on with
    performance testing tools (JMeter, LoadRunner)
    .
  • Familiarity with
    security testing tools (Burp Suite, OWASP ZAP)
    .
  • Familiarity with
    CI/CD pipelines, performance testing, & cloud platforms (AWS/Azure/GCP).

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