Service Sales Account Manager
7 days ago
Role & responsibilities
Responsible for identifying projects at their inception, promoting Service Sales technical offerings, coordinating with pre-sales on project business cases as required, developing strategies, engaging key stakeholders (such as customers, consultants, and integrators), providing support during the bidding process, and negotiating until contracts are finalized.
- Support the achievement of sales targets through consistent performance with a focus on customer satisfaction to contribute to increased sales, margin, and market share.
- Manage client relationships throughout each phase of the sales cycle.
- Develop and implement a market-based strategy, including partner management and a direct service sales approach, for both short- and mid-term project bidding as well as long-term pipeline and opportunity development.
- Oversee top-line growth in target industry segments, determine target pricing, and develop the winning strategy for major projects.
- Provide support to regional KA Sales teams to foster positive perception within the target segment.
- Build and maintain relationships with senior-level key stakeholders.
- Ensure the team is adequately prepared and has appropriate internal support to pursue and manage large project contracts.
- Identify and manage risks related to contract agreements and pricing across segments.
- Uphold Service Sales core values of safety and integrity by adhering to responsible conduct for both colleagues and business operations.
Desired Skills & Qualifications
Education: B.E./B.Tech in Electrical or Electronics Engineering.
Skills: Negotiation, communication, power quality expertise, Power Monitoring/Energy Management software, system architecture, technical sales.
Experience: 8+ years
Results: Prioritize actions to achieve goals; exceed targets and improve business practices.
Strategy: Develop plans aligned with broader strategy and contribute beyond own area.
Collaboration: Listen, value input, engage with teammates; facilitate cooperation.
Innovation: Challenge norms, create solutions, drive change.
Intercultural: Work effectively across cultures and facilitate intercultural interactions.
External Focus: Address customer, partner, and market needs; build lasting relationships.
Travel
- Extensive travel throughout India is necessary to engage with customers and partners.
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