Customer Services Assistant
6 days ago
It is the one-stop-shop for innovative, yet easy-to-use invest-tech products that help every Indian to take
control of their financial journey and move forward in every walk of life. We are obviously customer
obsessed, entrepreneurial and above all an internet company at heart – with finance just being one of
the things we do.
we're not just a company - we're a movement. We're passionate about leading the fintech
revolution that's transforming the industry by pushing the boundaries and setting new standards for
financial excellence. So, join us as we revolutionize the fintech industry and help you redesign how you
look at finance. So, join us as we revolutionize the fintech industry and help you redesign how you look
at finance.
We are one of India's prominent financial services groups with an envious track record of 50
years having withered all ups and downs of the economy. We are a start-up inside a corporate, funded
by our parent organization.
Customer Experience - Responsibilities
Basic knowledge of the Stock Market - Stocks/MF/Currency & Commodities.
Strong communication and problem-solving skills.
Handled Stock Market-related queries & grievances along with exchanges cases.
Should be able to handle inbound and outbound customer calls.
Report customer complaints and escalate issues when necessary to prevent potential churn.
Customer interactions, process customer accounts & file documentation.
Make product recommendations or services to customers based on their needs and preferences.
Team player with an eye for detail.
Requirements
Qualification - Graduate & above
Work Experience – min 2 years of relevant experience
Job Type: Full-time
Pay: ₹10, ₹35,000.00 per month
Work Location: In person
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